19 Sep
|
contactpoint 360
|
Bengaluru
19 Sep
contactpoint 360
Bengaluru
We are looking for motivated and detail-oriented individuals to support a US Legal &
- Accident Insurance process. The role involves collecting, reviewing, and validating accident and insurance-related information for US law firms while ensuring accuracy, quality, and timely delivery of client requirements.
Key Responsibilities
- Collect, verify, and document accident and insurance-related information from relevant sources.
- Support US law firms by gathering and processing case-related information accurately.
- Ensure adherence to client, process, and quality guidelines.
- Meet productivity, quality, and turnaround time expectations.
- Utilize critical thinking and analytical skills to identify data gaps and resolve issues.
- Maintain accurate records and provide timely updates on assigned cases.
- Collaborate effectively with team members and leadership to achieve operational goals.
Candidate Requirements
- Excellent verbal and written English communication skills.
- Strong active listening and comprehension abilities.
- Good critical thinking and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.
- Positive attitude, robust work ethic, and willingness to learn.
- Ambitious and growth-oriented mindset with a focus on achieving performance standards.
- Team player with the ability to work collaboratively.
Eligibility
- Freshers are welcome to apply.
- International BPO experience will be an added advantage.
- Experience in US insurance, legal, claims, or backend operations is preferred but not mandatory.
- Immediate joiners preferred.
Work Schedule &
- Shift Requirements
- 100% Work from Office (WFO) - 5 Days a Week.
- US Shift Timings (Night Shift).
- Fixed Weekends Off (Saturday &
- Sunday).
- Candidates should be comfortable working in a night-shift environment aligned with US business hours.
Key Competencies
- Communication Skills
- Active Listening
- Critical Thinking
- Attention to Detail
- Teamwork &
- Collaboration
- Learning Agility
- Accountability &
- Ownership
- Performance &
- Results Orientation
- Professionalism &
- Client Focus
📌 US Legal and Insurance Backend Analyst (Bengaluru)
🏢 contactpoint 360
📍 Bengaluru