Job Summary:

We are looking for an enthusiastic and customer-focused Telecaller Cum Sales Executive with experience in the tourism/travel industry. The candidate will be responsible for handling customer inquiries, explaining holiday packages, following up with leads, and converting inquiries into confirmed bookings.

Key Responsibilities:

- Handle inbound and outbound calls from customers regarding travel and holiday packages.
- Understand customer travel requirements, preferences, budget, and travel dates.
- Explain tour packages, itineraries, inclusions, exclusions, pricing, and available services.
- Follow up with leads through calls and WhatsApp to generate bookings.
- Convert qualified inquiries into confirmed bookings.
- Prepare and share customized travel packages based on customer requirements.
- Maintain regular follow-ups with existing and potential customers.
- Coordinate with the operations team, hotels, transport providers, and other vendors for booking requirements.
- Maintain accurate records of customer inquiries, follow-ups, and booking status.
- Build good relationships with customers and ensure a positive booking experience.
- Achieve assigned sales and booking targets.
- Handle customer questions and resolve basic queries related to packages and bookings.
- Stay updated on destinations,



travel packages, seasonal offers, and tourism products.

Candidate Requirements:

- Prior experience in the tourism/travel industry is mandatory.
- Minimum 1–2 years of experience in travel sales, holiday packages, tour operations, or a related field preferred.
- Valuable communication and convincing skills.
- Strong customer-handling and follow-up abilities.
- Knowledge of domestic and/or international travel destinations.
- Ability to understand customer requirements and recommend suitable packages.
- Comfortable working with sales targets and lead follow-ups.
- Basic knowledge of MS Office, Excel, WhatsApp, and CRM tools.
- Good English and Hindi communication skills; knowledge of Marathi would be an advantage.
- Graduate in any discipline; a qualification in Travel & Tourism/Hospitality is an advantage.

Key Skills:

Travel Sales | Telecalling | Holiday Package Sales | Lead Conversion | Customer Handling | Follow-ups | Tour Package Knowledge | Destination Knowledge | Negotiation | Communication Skills | Booking Coordination

Experience:

1–2 years of relevant experience in the Travel & Tourism sector preferred.

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Travel Sales Consultant (Nashik)
🏢 UTNT Club Holidays
📍 Nashik