Job Responsibilities

- Handle Domestic & International hotel reservation enquiries received from clients, agents and internal teams.

- Check hotel availability, room categories, meal plans, rates, cancellation policies and booking conditions.

- Coordinate with hotels, suppliers, DMC partners and B2B vendors for rates and confirmations.

- Prepare hotel quotations and booking options as per client requirements.

- Process booking, confirmation, amendment, cancellation and voucher issuance.

- Maintain accurate reservation details in the CRM/booking system and update all booking records.

- Coordinate with the Operations team to ensure smooth check-in, special requests and guest requirements.

- Follow up with hotels and suppliers for pending confirmations and resolve booking issues.

- Maintain proper documentation of hotel contracts, rate sheets, vouchers and confirmations.

- Support the Sales and Operations teams with hotel rates and availability.





Candidate Requirements

- 0–3 years of experience in hotel reservations, DMC, travel agency, tour operations or hospitality.

- Freshers with Travel & Tourism / Hotel Management education may also apply.

- Good knowledge of hotel categories, room types, meal plans and booking procedures.

- Experience with B2B hotel booking portals/contracted hotels will be an advantage.

- Good English & Hindi communication skills.

- Basic knowledge of MS Excel, MS Office, WhatsApp and CRM.

- Strong coordination, follow-up and customer-handling skills.

- Valuable attention to detail and ability to work under deadlines.

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits

- Cell phone reimbursement

- Health insurance

- Paid sick time

- Paid time off

Work Location: In person

📌 Travel Reservation Executive (Dehradun)
🏢 Holidays Bookers DMC India Private
📍 Dehradun