Travel Consultant – Holiday Package Sales (India)

Travel Consultant – Holiday Package Sales (India)

19 Sep
|
TRIPYOG
|
India

19 Sep

TRIPYOG

India

TripYog is a travel company working to make quality holidays more accessible, transparent and reliable for travellers across India. We combine personalised planning, technology and dedicated human support to help customers travel with confidence.

We are looking for a Travel Consultant who can understand customer needs, recommend suitable holiday packages and turn enquiries into confirmed bookings while building lasting customer relationships.

About the Role

You will manage the holiday-package sales journey, from the first conversation and itinerary recommendation to follow-ups, booking confirmation and coordination with our operations team.

This role requires strong communication, commercial judgement and ownership of sales results. You should be comfortable working towards targets and managing your daily responsibilities independently in a remote environment.

Key Responsibilities

- Understand customers’ travel preferences, budgets, dates and expectations through calls, WhatsApp and email.
- Recommend suitable destinations, hotels, transport and experiences, tailoring holiday packages to each customer’s requirements.
- Prepare and explain itineraries and quotations, clearly communicating inclusions, exclusions, payment terms and cancellation conditions.
- Manage assigned enquiries through timely responses, structured follow-ups, objection handling and booking closure.
- Achieve agreed monthly booking, revenue and gross-margin targets while maintaining customer service standards.
- Recommend relevant upgrades and additional services that improve the customer’s holiday experience.
- Maintain accurate customer details, conversation notes,



quotations and next actions in TripYog’s CRM.
- Coordinate availability, pricing and booking requirements with the relevant teams before confirming commitments to customers.
- Follow up on payments according to agreed schedules and ensure a complete, accurate handover to operations.
- Support customer communication, escalate concerns promptly and develop opportunities for repeat bookings and referrals.
- Keep destination and product knowledge current, and share customer feedback to help improve our packages and sales process.

Essential Skills and Eligibility

- Experience in a customer-facing sales role, with the ability to explain your contribution to conversions or sales results.
- Strong spoken Hindi and English, with clear written communication for customer messages and proposals.
- Confident listening, persuasion, negotiation and objection-handling skills.
- Ability to understand holiday itineraries, explain package value and learn destination details quickly.
- Robust organisation and attention to detail when managing multiple enquiries, quotations and follow-ups.
- Comfort using CRM systems, spreadsheets, email and online communication tools.
- Ability to work independently, meet agreed response timelines and remain accountable for targets.




- A reliable internet connection and a quiet environment suitable for professional customer calls.
- Commitment to accurate advice, transparent pricing and responsible selling.

Preferred Qualifications

- 1–3 years of experience selling holiday packages or customised travel.
- Working knowledge of popular Indian holiday destinations, hotel categories, sightseeing routes and transfers.
- Experience managing enquiries through phone, WhatsApp and digital channels.
- A bachelor’s degree in any discipline; a qualification in Travel & Tourism or Hospitality is an advantage. Relevant sales experience will also be considered.
- Experience generating repeat business and customer referrals.

What Success Looks Like

- Consistent achievement of agreed sales and margin targets.
- Timely responses and disciplined follow-ups.
- Accurate quotations, booking information and CRM records.
- Smooth coordination with operations and clear customer communication.
- Positive customer feedback and repeat business.

Why Join TripYog?

- Work remotely from anywhere in India.
- Take ownership of customer relationships and measurable business outcomes.
- Work with digital tools that support itinerary planning and lead management.
- Contribute directly to a growing travel company focused on trust, service and affordability.

Role Details

Department: Sales

Location: Remote - anywhere in India

Employment Type: Full-time

Annual CTC: ₹3-4 LPA, depending on relevant experience and skills

Preferred Experience: 1–3 years in travel sales, holiday packages or a relevant customer-facing sales role

How to Apply

- Apply through - https://tripyog.com/careers

📌 Travel Consultant – Holiday Package Sales (India)
🏢 TRIPYOG
📍 India

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