Track Lead (Support & Operations)

Vijayawada, Andhra Pradesh

Job Summary

- Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.

- Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools

- Excellent working knowledge in Intune packaging and troubleshooting activities.

- Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.

- Ability to use & understand the scripting languages such as VBScript, PowerShell , PSADT, Batch Script, Wise Script and able to guide the team members effectively.

- Should have hands on experience in Service Now/Remedy tools for application life cycle management.

- Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.

- Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.

- Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.

- Experience on MAC Packaging is an added advantage.

- Knowledge or experience on Automation of Packaging process /technology

- Ability to communicate effectively with both IT and non-IT staff.

- Good record keeping skills with the ability to produce clear technical documentation of packaging projects.

- Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.

- Ability to innovate and convince others of the argument for change.

- Ability and eagerness to meet new objectives and learn new skills.

- Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.

- Should have the excellent customer relationship and stakeholder management skills.

- Should have the ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.

- Should have hands on experience in Transition/Transformation projects and its life cycle management.

- Should have ability to manage the team and team conflicts.

Key Responsibilities

- Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.

- Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools

- Excellent working knowledge in Intune packaging and troubleshooting activities.

- Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.

- Ability to use & understand the scripting languages such as VBScript, PowerShell , PSADT, Batch Script, Wise Script and able to guide the team members effectively.

- Should have hands on experience in Service Now/Remedy tools for application life cycle management.





- Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.

- Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.

- Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.

- Experience on MAC Packaging is an added advantage.

- Knowledge or experience on Automation of Packaging process /technology

- Ability to communicate effectively with both IT and non-IT staff.

- Good record keeping skills with the ability to produce clear technical documentation of packaging projects.

- Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.

- Ability to innovate and convince others of the argument for change.

- Ability and eagerness to meet new objectives and learn new skills.

- Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.

- Should have the excellent customer relationship and stakeholder management skills.

- Should have the ability to quickly understand on any recent technology comes in the market and able to perform POC and train the team.

- Should have hands on experience in Transition/Transformation projects and its life cycle management.

- Should have ability to manage the team and team conflicts.

Skill Requirements

- Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.

- Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools

- Excellent working knowledge in Intune packaging and troubleshooting activities.

- Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.

- Ability to use & understand the scripting languages such as VBScript, PowerShell , PSADT, Batch Script, Wise Script and able to guide the team members effectively.

- Should have hands on experience in Service Now/Remedy tools for application life cycle management.

- Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.

- Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.

- Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.

- Experience on MAC Packaging is an added advantage.

- Knowledge or experience on Automation of Packaging process /technology

- Ability to communicate effectively with both IT and non-IT staff.





- Good record keeping skills with the ability to produce clear technical documentation of packaging projects.

- Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.

- Ability to innovate and convince others of the argument for change.

- Ability and eagerness to meet new objectives and learn new skills.

- Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.

- Should have the excellent customer relationship and stakeholder management skills.

- Should have the ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.

- Should have hands on experience in Transition/Transformation projects and its life cycle management.

- Should have ability to manage the team and team conflicts.

Other Requirements

- Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.

- Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools

- Excellent working knowledge in Intune packaging and troubleshooting activities.

- Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.

- Ability to use & understand the scripting languages such as VBScript, PowerShell , PSADT, Batch Script, Wise Script and able to guide the team members effectively.

- Should have hands on experience in Service Now/Remedy tools for application life cycle management.

- Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.

- Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.

- Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.

- Experience on MAC Packaging is an added advantage.

- Knowledge or experience on Automation of Packaging process /technology

- Ability to communicate effectively with both IT and non-IT staff.

- Good record keeping skills with the ability to produce clear technical documentation of packaging projects.

- Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.

- Ability to innovate and convince others of the argument for change.

- Ability and eagerness to meet new objectives and learn new skills.

- Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.

- Should have the excellent customer relationship and stakeholder management skills.

- Should have the ability to quickly understand on any current technology comes in the market and able to perform POC and train the team.

- Should have hands on experience in Transition/Transformation projects and its life cycle management.

- Should have ability to manage the team and team conflicts.

📌 Track Lead (Support & Operations) (Vijayawada)
🏢 HCLTech
📍 Vijayawada