Designation: Manager

Location: India Maharashtra Ahura Centre, Mumbai

Organization: Cement

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Job Purpose

Job Purpose Description

Job Context & Major Challenges

Job Context : Cement Industry is the core of infrastructure development of any country. For a fast paced economy such as ours the growth of this industry is a vital indicator of the health of country’s economy.

The industry is dominated by reputed business houses and international players having large capacities installed across the nation producing diverse range of products like OPC, PPC, white cement etc. and catering to requirements of the projects/construction etc. in nearby locations and various parts of the country.

UltraTech Cement has been in the forefront of this Industry and leads many benchmark initiatives of repute in the areas of plant productivity, quality compliance, customer satisfaction etc.

Behind UltraTech Cement's success is a highly motivated and dynamic team. UltraTech believes in providing them a world of opportunities in an environment that is nurturing and empowering. Encouraging a spirit of camaraderie which helps create careers that are personally rewarding and professionally enriching is the essence of the People Experience at UltraTech.

The Job of a SH-Sales Academy is

- Support in conceptualizing and design of the UltraTech Sales and Service academy.
- Manage the content for various programs including data gathering and Subject matter expert (SME) interactions for the academy.
- Effectively partnering with various stakeholders within UltraTech to support the delivery of the learning and development agenda across the different regions.
- Manage and maintain academy MIS, dashboard and ensuring adherence of the same.

Major Challenges
1. Large Scale Sales Academy Program Rollouts in terms of geographic spread and large number of diverse Participants.
2. Complexity of Design of Sales Academy Program based on standards of Sales Academy and end customers profile.
3. Short/ Medium/ Long-term learning and development interventions for Cement Marketing, RMC, BPD, UltraTech Building Solutions and Birla White.
4. Constant time pressure to meet deadlines and deliver the Sales Academy Programs as per standards and perquisites of BCOE and customers.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters)

KRA1

Learning Initiatives Design& Delivery

- Manage all aspects of the learning initiatives project rollout, project team members and all internal and external support resources,



and consultants in a way to achieve the objectives.
- Responsible for continuation of on-going learning initiatives - ensuring the implementation of project activities and rollout.
- Assist in the design, development and production of new learning initiatives design and structure appropriate to organization needs, involving all relevant stakeholders and ensuring feasibility.
- Ensure appropriateness of course content and instructional materials to meet identified learning needs. Ensuring sign off of course content developed (Technical and sales) and materials with identified Subject matter experts and stakeholders.
- Creation and review of materials, documentation, systems and manuals to ensure consistency and quality of content and delivery to meet the specific needs and standards of the learning programs.

KRA2 Critical Thinking & Problem-Solving
- Recognizes problems or situations that are recent or without clear precedent. Evaluates alternatives and finds solutions using a systematic, multi-step approach.
- Develops improvements and innovations processes to enhance performance of Programs.

KRA3

Collaboration

- Pro-actively engages present and future stakeholders in Design of a learning program, priority setting, and implementation of the same.
- Builds coalitions among the various stakeholders; negotiates authority to move the Program forward.
- Promotes mutual support and interaction.
- Consults and provides advice, facilitates discussion and resolves conflict; establishes trust; builds and uses cross-functional relationships to accomplish Sales Academy objectives.

KRA4

Communication

- Conveys goals and objectives clearly and in a compelling effectiveness manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports;communicates tactfully and candidly to all stake holders.
- Ensures that project status, issues and successes are communicated to Lead L&D; RMC BPD UBS Birla White, stakeholders, steering committee and all levels of management and documented appropriately.
- Ensures open communication on the L&D; team.



Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk.

KRA5

Decision Making

- Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyses the risks and future impact of decisions.
- Makes decisions and takes timely independent action in pursuit of priorities.

KRA6

Influencing and Leading

- Exerts strong influencing skills to impact choices on leading immediate and long-term directions for Sales Academy.
- Understands and effectively uses established policies and procedures and Undertakes continual adjustments with stakeholders in a persuasive manner, to keep the Sales Academy Programs on course, by use of positive win/win negotiation.
- Establishes trust with all Stake Holders
- Recognizes how corporate culture impacts the success ofthe Program; knows how to use organization to achieve objectives by strategically positions the Program within overall short and long-term goals of UltraTech Cement.

KRA7

Sustenance and Change Management

- Prioritizes own and team’s work. Anticipates consequences of actions, potential problems, or opportunities for change.
- Sets and meets realistic deadlines. Forecasts changes and communicates current and projected issues.
- Ensures a high level of fiscal control and accountability forProgram Budget.
- Creates work standards for Program; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team.
- Follows through with fair and consistent consequences for both achieving and not achieving results. Provides performance feedback and assists employees with plans for development and training.

KRA8 Review &Analytics;
- Periodic reviews of effectiveness of existing learning initiatives. Collating and reviewing recommendations from stakeholders and HR team for fine-tuning existing Sales Academy Programs and plans to better suit business needs.
- Create and maintain a comprehensive project documentation and MIS centrally. Ensure data integrity and consistent updates of central MIS and tracking systems to guarantee smooth delivery of programs.
- Building systems to track and monitor Learning and development initiatives.
- Management of the analysis, interpretation and reporting process so that the project reflects the learning initiatives business objectives in the presentation of results.Creating and Publishing Dash Boards to the respective Stake Holders.

📌 TM L&D Sales Academy (Maharashtra)
🏢 Aditya Birla Group
📍 Maharashtra