19 Sep
|
v6clinics
|
Chandigarh
19 Sep
v6clinics
Chandigarh
Here’s a short JD with only the main headings for a Telecaller – Aesthetic Clinic:
– TELECALLERAesthetic / Dermatology Clinic1. Lead Calling & Qualification
- Contact new and existing leads
- Understand patient concerns, requirements, and treatment interest
- Capture accurate lead information
1. Appointment Booking
- Schedule consultations and appointments
- Confirm appointment details with patients
- Follow up on pending appointments
1. Lead Follow-Up
- Follow up with interested, pending, and non-connected leads
- Reactivate missed, cancelled, and no-show appointments
1. Patient Communication
- Explain basic clinic information, treatment process, and consultation details
- Handle patient queries professionally
- Escalate clinical questions to the appropriate team
1. CRM Management
- Update lead status, remarks,
follow-up dates, and appointment details
- Maintain accurate and timely CRM records
1. Conversion & Targets
- Achieve calling, appointment, and conversion targets
- Maintain quality of calls and effective follow-up
1. Coordination
- Coordinate with clinic managers, counselors, doctors, and front desk
- Ensure smooth handover of confirmed appointments
1. Reporting
- Maintain daily calling and appointment reports
- Share lead feedback, objections, and follow-up status with the team
Pay: ₹10,555.24 - ₹25,000.00 per month
Perks
- Provident Fund
Work Location: In person
📌 Teller/Customer Service (Chandigarh)
🏢 v6clinics
📍 Chandigarh