19 Sep
|
Vishnu Enterprises
|
Ludhiana
19 Sep
Vishnu Enterprises
Ludhiana
Job Title: Telesales Executive
Department: Sales / Business Development
Reports To: Telesales Manager / Sales Team Lead
Job Type: Full-time
Job Summary
We are seeking a highly motivated, results-driven Telesales Executive to join our growing sales team. In this role, you will be responsible for generating leads, making cold calls, closing sales over the phone, and maintaining strong customer relationships. The ideal candidate possesses exceptional communication skills, a persuasive personality, and the resilience to thrive in a fast-paced, target-driven environment.
Your ultimate goal will be to help the company grow by expanding our clientele and boosting revenue.
Key Responsibilities
- Outbound & Inbound Calling: Initiate outbound cold calls to potential customers and handle inbound inquiries to pitch company products and services.
- Lead Generation: Identify, qualify, and develop promising sales leads and pipeline opportunities through targeted research and outreach.
- Sales Conversion: Understand customer needs, present appropriate product solutions, handle objections professionally, and close sales deals over the phone.
- Target Achievement: Consistently meet or exceed daily, weekly, and monthly call volume and sales quotas.
- CRM Management: Maintain accurate, up-to-date records of all calls, customer interactions, feedback, and purchase orders in the company CRM database.
- Relationship Building: Establish and sustain long-term relationships with existing clients to encourage repeat business,
up-selling, or cross-selling.
- Customer Support: Coordinate with internal departments to resolve customer complaints, doubts, or grievances promptly to ensure high satisfaction.
Requirements and Skills
- Education: High school diploma or equivalent; a Bachelor’s degree in Business, Marketing, or a related field is a plus.
- Experience: Proven track record as a Telesales Representative, Telecaller, or similar sales/customer service role with a history of hitting targets.
- Communication: Flawless verbal and written communication skills with an excellent telephone manner and active listening abilities.
- Negotiation & Persuasion: Outstanding negotiation skills with the capability to handle rejection smoothly and maintain a positive attitude.
- Technical Savvy: Good working knowledge of computer systems, Microsoft Office (Excel, Word), and familiarity with CRM software (e.g., Salesforce, HubSpot).
- Adaptability: Ability to learn about complex product features quickly and explain them simply to prospects in a high-pressure environment.
Perks and Benefits
- Competitive base salary with an attractive, uncapped commission structure.
- Comprehensive onboarding and continuous sales training programs.
- Paid time off and health insurance benefits.
- Vibrant, supportive work environment with transparent paths for career growth and advancement.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Telecaller Sales Executive (Ludhiana)
🏢 Vishnu Enterprises
📍 Ludhiana