Posting Title

Telecaller - Operations Support

Job Type

Full time

Responsibilities

- Make calls to customers, retailers, and channel partners
- Explain company products like DMT, AEPS, Bill Payments, POS, etc.
- Follow up on pending documents, KYC, and operational requirements
- Coordinate with the operations team for onboarding and updates
- Collect and update customer/partner information in the system
- Identify customer concerns and escalate when required
- Ensure proper follow-up until resolution
- Maintain daily call records, feedback, and follow-ups
- Share updates and insights with the operations team

Experience

- 6 months to 2 years in telecalling / customer service / telesales
- Fintech or banking experience is a plus

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Telecaller - Operations Support (New Delhi)
🏢 Akmv
📍 New Delhi