Role Overview A Telecaller serves as a primary voice of the company, engaging potential and existing clients over the phone to promote products, generate sales leads, resolve inquiries, and maintain accurate customer records.

Key Responsibilities Inbound & Outbound Calling: Place sales calls to prospective leads and handle incoming customer inquiries effectively. Lead Generation & Pitching: Qualify potential prospects, present company products or services, and address objections to close sales. Database Management: Log all call details, customer feedback, and follow-up schedules into the CRM software accurately. Relationship Building: Maintain a polite, qualified, and empathetic tone to resolve complaints and build long-term rapport. Target Achievement: Consistently meet or exceed daily call quotas, conversion targets,



and customer satisfaction metrics.

Required Qualifications &

Skills Communication: Excellent verbal skills, active listening abilities, and fluency in the designated working languages. Persuasion & Resilience: Strong negotiation skills with a positive attitude when handling rejection or difficult calls. Technical Proficiency: Familiarity with basic CRM systems, office software, and telephone hardware.

* Background: High school diploma or equivalent; prior call center, telesales, or customer service experience is preferred.

Pay: ₹8,890.53 - ₹28,806.13 per month

Work Location: In person

📌 Tele Calling Executive (Patna)
🏢 dr j l chaudhary institute of technology and management
📍 Patna