- Make outbound calls to prospective and existing customers.
- Explain company products/services clearly to customers.
- Generate leads and identify potential customers.
- Follow up with leads and maintain regular communication.
- Understand customer requirements and provide suitable information.
- Schedule appointments or arrange product/service demonstrations.
- Maintain daily call records and update customer details.
- Achieve daily/weekly/monthly calling and lead-generation targets.
- Coordinate with the BDE/Sales Team for further follow-up.
- Prepare daily productivity reports and submit them to the reporting manager.
Required Skills:
- Valuable communication skills.
- Basic knowledge of MS Excel/Google Sheets.
- Customer-handling and follow-up skills.
- Positive attitude and willingness to achieve targets.
- Tamil/English communication preferred.
- Freshers can also apply.
Performance Metrics:
- Number of calls made
- Connected calls
- Qualified leads generated
- Follow-ups completed
- Appointments scheduled
- Conversions
- Daily productivity
- Target achievement