We are looking for an energetic and communication-focused Telecaller to handle outbound and inbound calls, communicate with prospective customers, generate leads, follow up with clients, and support the sales team in achieving business targets.

Key Responsibilities

- Make outbound calls to prospective customers and generate leads.
- Handle inbound customer calls and provide relevant information.
- Explain company products/services clearly to potential customers.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Identify customer requirements and qualify potential leads.
- Maintain accurate records of calls, leads, follow-ups, and customer interactions.
- Schedule appointments and coordinate with the sales/BD team.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Maintain regular follow-up with existing and prospective customers.
- Handle customer queries professionally and escalate issues when required.
- Update customer information in CRM/Excel and maintain proper documentation.

Required Skills
- Excellent verbal communication skills.
- Good Hindi and English communication skills.




- Strong convincing and negotiation abilities.
- Customer-focused and positive attitude.
- Good follow-up and relationship-building skills.
- Basic knowledge of MS Office/Excel and CRM tools.
- Ability to work with daily and monthly targets.
- Good listening and problem-solving skills.

Eligibility
- 12th pass / Graduate preferred.
- Freshers can apply.
- Prior experience in telecalling, telesales, customer support, recruitment, or business development will be an advantage.

Key Performance Indicators (KPIs)
- Number of calls made per day.
- Qualified leads generated.
- Follow-ups completed.
- Appointments/meetings generated.
- Conversion rate.
- Monthly sales/revenue contribution.

What We Offer
- Fixed salary + performance incentives.
- Training and development opportunities.
- Growth opportunities based on performance.
- Supportive and professional work setting.

Pay: ₹8,666.21 - ₹21,324.75 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Tele Caller Executive (Noida)
🏢 Make Visions
📍 Noida