– Telecaller

Company: Homewala

Position: Telecaller

Experience: 1–2 Years

Industry: Real Estate

Employment Type: Full time

Location: West Tambaram

About the Role

Homewala is looking for an enthusiastic and target-orientated telecaller with 1–2 years of experience to handle customer calls, generate interest in our real estate projects, qualify leads, and coordinate with the sales team.

Key Responsibilities

- Make outbound calls to potential customers from leads generated through digital marketing campaigns.
- Handle incoming customer enquiries and provide basic information about Homewala's projects.
- Understand customer requirements such as budget, preferred location, property type and purchase timeline.
- Qualify leads and identify potential customers for the sales team.
- Explain project details, features, pricing and offers clearly to customers.
- Follow up regularly with interested customers through calls and WhatsApp.
- Schedule site visits and appointments for qualified leads.
- Maintain accurate customer and lead information in the CRM/database.
- Coordinate with the sales team regarding lead status and follow-ups.
- Maintain daily call records and provide regular reports to the reporting manager.




- Achieve assigned daily/monthly calling and lead-conversion targets.
- Build a positive relationship with prospective customers through professional communication.

Required Skills
- 1–2 years of experience as a Telecaller, Telesales Executive.
- Experience in real estate/telesales is preferred.
- Excellent Tamil and English communication skills.
- Good convincing and negotiation skills.
- Ability to understand customer requirements and explain information clearly.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of MS Excel, CRM and WhatsApp.
- Target-oriented and self-motivated.
- Good follow-up and customer-handling skills.

Key Performance Indicators (KPIs)
- Number of calls made
- Qualified leads generated
- Follow-up completion
- Site visits scheduled
- Lead-to-site-visit conversion
- Customer response rate
- Conversion/booking contribution
- Daily and monthly target achievement

Qualification Any Bachelor's degree is preferred.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

- Paid time off

Work Location: In person

📌 Tele Caller Executive (Tambaram)
🏢 Homewala.com
📍 Tambaram