Customer Service Associate (International Technical Voice)

Date posted: 19 September 2026

Pay: ₹25,000.00-₹36,000.00 per month

Role & Responsibilities

Assist customers in identifying service-related needs and provide appropriate solutions.

- Troubleshoot basic network, modem, landline, Internet & Wi-Fi issues.
- Guide customers through common phone hardware and software configurations.
- Provide effective resolutions for customer technical problems.
- Handle customer calls and provide service-status updates.
- Ensure services are restored and issues are resolved efficiently.
- Escalate complex technical issues to higher-level technical support when required
- Desired Candidate Profile
- Experience: 1–4 years in Telecom Technical Support
- BCA Freshers can also apply
- Excellent communication skills required
- Basic understanding of ISP, Internet & Wi-Fi
- Knowledge of Router, Modem & Connectivity issues




- Comfortable working in a 24×7 setting
- Comfortable with rotational shifts & rotational week-offs
- Perks and Benefits
- Annual package: 3.2 LPA – 5.0 LPA.
- 2. Free cab facilities (both sides).
- 3. Medicare facility (Free online consultation with doctor).

Pay: ₹25,000.00 - ₹36,000.00 per month

Benefits

- Health insurance
- Life insurance
- Provident Fund

Application Question(s):
- Graduation in B Tech or BCA

Education:
- Bachelor's (Required)

Experience:
- Technical support: 1 year (Required)

Language:
- English (Required)

Location:
- Noida, Uttar Pradesh 201301 (Required)

Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Technical Support Executive international (customer voice process) (Noida)
🏢 Telus
📍 Noida