Technical Project Manager – VoIP / Telecom

Location: Ahmedabad

Job Summary We are looking for an experienced Technical Project Manager with a strong, hands-on technical background in VoIP/Telecom to lead end-to-end project planning, execution, and delivery.

This is not a generic or purely coordinative Project Management role. The ideal candidate should have previously worked hands-on in VoIP/Telecom development and now have proven experience leading technical teams and delivering VoIP/Telecom projects.

The role involves both in-house project management and direct client handling , including requirement gathering, technical discussions, project planning, client communication, project updates, risk management, and successful project delivery.

The candidate will work closely with Development, QA, DevOps, Support, and Infrastructure teams , ensuring projects are delivered on time, within scope and budget, and according to quality standards.

Key Responsibilities

- Manage end-to-end VoIP/Telecom projects from project initiation through development, deployment, UAT, production rollout, and post-implementation support.
- Gather and analyse business and technical requirements directly from clients.
- Participate in technical discussions with clients and internal technical teams.
- Translate client requirements into actionable project plans, deliverables, milestones, and timelines.
- Prepare project schedules, resource plans, effort estimates, and delivery roadmaps.
- Lead and coordinate cross-functional teams including Development, QA, DevOps, Support, and Infrastructure.
- Provide team leadership, task coordination, prioritisation, and delivery guidance.
- Conduct project kickoffs, regular status meetings, client review meetings, and internal project discussions.
- Track project progress against milestones and ensure timely delivery.
- Identify project risks, dependencies, issues, and bottlenecks and implement appropriate mitigation plans.
- Manage scope changes, priorities, resources, and project documentation.
- Coordinate UAT, deployment, production rollout, and customer acceptance.
- Maintain project reports, dashboards, documentation, action items, and status updates.
- Monitor project timelines, budgets, resource utilisation, and overall delivery performance.
- Provide regular project updates to clients, stakeholders, and management.
- Ensure projects follow organisational quality standards and Agile/Scrum methodologies.
- Support pre-sales activities through technical discussions,



effort estimation, feasibility analysis, and project planning.
- Use up-to-date AI-assisted and project-management tools for requirement analysis, documentation, estimation, reporting, and delivery efficiency.
- Take ownership of project delivery and proactively resolve issues without requiring constant supervision.

Required Technical Skills The candidate must have practical, hands-on VoIP/Telecom technical experience , preferably with development/build-level exposure to:

- FreeSWITCH
- Asterisk
- Kamailio
- OpenSIPS
- SIP
- RTP
- WebRTC
- SBC (Session Border Controller)
- IP Telephony
- Linux
- TCP/IP
- NAT
- Firewalls
- VoIP/Telecom architecture

Candidates with only conceptual knowledge of VoIP or generic IT Project Management experience without practical VoIP/Telecom exposure will not be suitable.

Additional Technical Skills

- Good understanding of Agile and Scrum methodologies.
- Comfortable working with Linux servers.
- Understanding of networking concepts including TCP/IP, NAT, and firewalls.
- Experience with REST API integrations is an advantage.
- Exposure to AWS, Azure, or GCP is preferred.
- Comfortable using AI-assisted tools and modern project-management tools.

Project Management Responsibilities & Skills

- End-to-end project planning and execution
- Project scheduling and milestone management
- Resource planning and allocation
- Technical team leadership
- Risk and issue management
- Scope and change management
- Stakeholder management
- Client relationship management
- International client communication
- Budget and resource tracking
- Vendor coordination
- UAT and deployment coordination
- Project documentation and reporting
- Team coordination and leadership
- Delivery and deadline management

Client Handling The candidate will be responsible for direct client interaction as well as internal project management.

Responsibilities Include

- Requirement gathering and clarification
- Technical discussions with clients
- Understanding business requirements and project objectives
- Providing project updates and delivery status
- Managing expectations and project timelines




- Handling queries, issues, and escalations
- Conducting client review meetings
- Coordinating UAT and customer acceptance
- Maintaining strong professional relationships with clients

Experience working with US, UK, Europe, or Middle East clients is preferred but not mandatory . Strong communication and client-handling skills are essential.

Team Leadership

This is not an individual-contributor-only position .

The candidate will be responsible for leading and coordinating cross-functional teams and will work closely with:

- Development
- QA
- DevOps
- Support
- Infrastructure

The candidate should be capable of allocating resources, coordinating tasks, tracking team deliverables, resolving dependencies, and ensuring that teams remain aligned with project objectives.

Required Qualifications

- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- PMP, PRINCE2, or CSM certification is preferred.
- 6–7 years of overall IT experience.
- Minimum 3 years of experience in Project Management.
- Prior hands-on development/technical experience in VoIP/Telecom.
- Proven experience managing VoIP/Telecom software projects.
- Experience leading and coordinating technical teams.
- Strong client-facing and stakeholder-management experience.

Location & Work Arrangement

Location: Ahmedabad

- Relocation candidates can be considered.
- Candidates must be willing to relocate/work from Ahmedabad depending on project and client engagement requirements.
- Working Days: Monday to Friday (5 days a week)
- Shift Timings: May vary depending on project and client requirements and will be discussed with shortlisted candidates.

Budget Flexibility May Be Considered Based On

- Relevant VoIP/Telecom expertise
- Hands-on technical experience
- Project Management experience
- Technical capabilities
- Client-handling experience
- Overall suitability for the role

Interview & Selection Process The Selection Process Will Generally Include

- Initial HR Screening
- Technical Interview
- Project Management / Management Discussion
- Final HR & Salary Discussion

VoIP/Telecom Technical Expertise + Project Management + Team Leadership + Client Handling + End-to-End Project Delivery Skills: opensips,projects,project management,telecom,freeswitch,aws,asterisk,webrtc,management,rtp,tcp,nat,linux servers,leadership,project planning,voip,azure,kamailio,end-to-end project delivery

📌 Technical Project Manager – VoIP / Telecom - SM (Ahmedabad)
🏢 IAssess Consultants
📍 Ahmedabad