19 Sep
|
International Institute Of Financial Markets
|
Gurugram
19 Sep
International Institute Of Financial Markets
Gurugram
Sales Manager Sales & Business Development
Job Summary
We are looking for a dynamic and result-oriented Team Leader / Sales Manager to lead our sales team and drive revenue growth across assigned centres. The ideal candidate will be responsible for achieving sales targets, managing team performance, developing sales strategies, mentoring team members, and ensuring a high-quality counselling experience for students and parents.
Key Responsibilities
- Lead, manage, and motivate the sales team to achieve daily, weekly, and monthly sales targets for assigned centres.
- Set clear performance expectations and monitor individual and team KPIs to ensure consistent target achievement.
- Guide and mentor team members on sales techniques, counselling, lead conversion, objection handling, and follow-ups.
- Speak with prospective students and parents to understand their requirements and provide appropriate career and course guidance.
- Drive enrolments by effectively communicating the value of PRATHAM/IIFM's educational programs and services.
- Monitor the complete sales funnel, including lead generation, calling, follow-ups, counselling, conversions, and closures.
- Ensure timely and effective follow-up on prospective leads and maximise lead conversion opportunities.
- Identify and develop new data sources, lead-generation channels, and business opportunities to support sales targets.
- Analyse sales performance, market trends, competitor activities, and customer feedback to develop effective sales strategies.
- Prepare and review regular sales reports, MIS, and performance dashboards and share actionable insights with management.
- Conduct regular team meetings and performance reviews to identify gaps and implement corrective action plans.
- Handle escalations related to students, parents, and sales processes while maintaining a professional customer experience.
- Collaborate with the marketing, academic, and centre teams to support business growth and achieve organisational objectives.
- Ensure adherence to company policies, processes, ethical sales practices, and compliance standards.
- Take ownership of overall centre/team revenue and continuously identify opportunities for business expansion
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Required Skills & Competencies
- Strong leadership and team management skills.
- Proven salesmanship with a strong target-oriented and result-driven approach.
- Excellent verbal and written communication skills.
- Strong negotiation, persuasion, and counselling abilities.
- Ability to coach, motivate, and develop team members.
- Strong problem-solving and decision-making skills.
- Good understanding of sales funnels, lead management, and conversion strategies.
- Ability to analyse sales data and translate insights into actionable strategies.
- Strong interpersonal and stakeholder management skills.
- Ability to multitask and work effectively in a fast-paced, target-driven setting.
- Creative and proactive approach towards generating new business opportunities.
Experience
- 3–8years of experience in Sales, Business Development, Education Sales, Counselling, or a related field.
- Experience in the education/ed-tech/consulting sector will be an added advantage.
Key Performance Indicators (KPIs)
- Monthly revenue and enrolment targets
- Team productivity and individual performance
- Lead-to-conversion ratio
- Follow-up effectiveness
- New lead/data generation
- Team retention and performance improvement
- Customer/student satisfaction
📌 Team Lead- Education Industry (Gurugram)
🏢 International Institute Of Financial Markets
📍 Gurugram