19 Sep
|
Connect2Learn
|
Kolkata
19 Sep
Connect2Learn
Kolkata
We’re Hiring: Teacher Operations Executive | Connect2Learn
About Us
Connect2Learn is a fast-growing global EdTech platform dedicated to delivering high-quality, personalized learning experiences across academic and non-academic disciplines.
Through live 1:1 sessions, customized lesson plans, and student-focused learning approaches, we connect students with passionate and qualified educators from around the world.
Role Overview
As a Teacher Operations Executive, you will play a key role in managing and supporting our educator network. You will be responsible for teacher onboarding, scheduling, session coordination, attendance, performance tracking, and day-to-day operational support.
This role is ideal for individuals who are organized, proactive, detail-oriented, and solid in communication, with an interest in working closely with teachers and internal teams.
Key Responsibilities
- Coordinate teacher onboarding, documentation, and training processes
- Manage teacher schedules and coordinate class/session requirements
- Ensure teachers are prepared and available for scheduled sessions
- Monitor teacher attendance, punctuality, and session adherence
- Coordinate with teachers regarding schedule changes, replacements, and operational requirements
- Handle and resolve day-to-day teacher queries and operational concerns
- Monitor class quality, session completion, and teacher performance indicators
- Maintain accurate teacher records, attendance, and operational data
- Coordinate with Academic, Customer Success, Sales, and Operations teams
- Follow up with teachers regarding pending tasks, updates, and process requirements
- Ensure adherence to internal processes, policies, and service standards
- Prepare regular reports and updates related to teacher operations
Requirements
- Freshers and experienced candidates can apply
- Strong verbal and written communication skills
- Excellent coordination and organizational abilities
- Good problem-solving and multitasking skills
- Comfortable working with MS Excel/Google Sheets and basic CRM or operational tools
- Ability to work in a fast-paced and target-driven environment
- Strong attention to detail and ownership of responsibilities
- Prior experience in EdTech, Teacher Operations, Academic Operations, or Customer/People Operations is preferred
Perks & Benefits
Competitive salary with performance-based incentives
Career growth and learning opportunities
Hands-on experience in EdTech & Teacher Operations
Exposure to a global educator network
Supportive and energetic work culture
Opportunity to grow within a fast-growing EdTech organization
Location: Kolkata | On-site
Shift: Day Shift | 09:00 AM – 06:00 PM
Employment Type: Full time
Selection Process
Shortlisted candidates will receive a quick introductory call from our recruitment team, followed by the next stages of the selection process.
📌 Teacher Operations Executive (Kolkata)
🏢 Connect2Learn
📍 Kolkata