Student Admissions Counselor

Location: Kochi, Kerala

Work Arrangement: Kochi

Employment Type: Full time

Reports To: Operations Manager

Location Requirement: Candidates must currently reside in Kochi, Kerala, or be willing to relocate, as this position requires visits to the Kochi office.

Position Summary The Student Admissions Counselor will manage prospective-student inquiries, counsel students and parents, conduct follow-ups, coordinate the admissions process, and work toward established enrollment targets.

Although the position is primarily remote, the counselor must be available to meet students and parents at the Kochi office and attend in-person events whenever required.

Key ResponsibilitiesLead Management

- Contact new inquiries promptly.
- Respond to leads received through the website, WhatsApp, email, phone, and social media.
- Qualify prospective students and understand their educational and career goals.
- Explain the available programs and their suitability.
- Maintain accurate and updated records in the CRM.
- Schedule online and in-person counseling sessions.

Student Counseling

Help prospective students understand

- Career opportunities in U.S. accounting and taxation
- The U.S. accounting industry
- Program curriculum and learning methodology
- Practical learning opportunities
- Career and placement support
- Potential career progression
- General salary expectations within the industry

Guide students in selecting the program that best aligns with their career goals.

Parent Counseling

- Explain the value and structure of the programs.
- Discuss potential career opportunities.
- Address questions and concerns clearly.
- Explain program pricing and available payment options.
- Build trust and confidence in BFG Tax School.

Admissions and Enrollment
- Follow up consistently with prospective students.




- Convert qualified inquiries into enrollments.
- Explain the admissions process.
- Coordinate the collection and verification of student documentation.
- Assist students with enrollment-related payment procedures.
- Work toward monthly enrollment targets.

Office Meetings and Events
- Meet students and parents at the Kochi office.
- Conduct one-on-one counseling sessions.
- Participate in admissions events.
- Attend seminars, webinars, orientation programs, and parent meetings when required.

CRM Management Maintain complete and accurate records of:
- Lead sources
- Contact and follow-up history
- Counseling notes
- Student progress
- Enrollment status
- Payment status
- Admission documentation

Required Skills
- Excellent English communication skills
- Fluency in Malayalam
- Hindi communication skills are an advantage
- Strong interpersonal and relationship-building skills
- Friendly and approachable communication style
- Strong listening and counseling skills
- Confident and ethical persuasion skills
- Professional conduct and presentation
- Strong follow-up and organizational abilities
- Comfortable working with CRM systems
- Proficiency in Microsoft Office or Google Workspace

Qualifications
- Bachelor’s degree in any relevant discipline
- Two to five years of experience in one or more of the following areas:
- Educational counseling
- Student admissions
- Career counseling
- Sales
- Customer relationship management





Experience working with an educational institution or training organization is preferred.

Preferred Industry Experience

Candidates with experience in any of the following will be preferred:
- Training institutes
- Colleges or educational institutions
- EdTech companies
- Overseas education consultancies
- Professional certification institutes
- Skill-development centers

Key Performance IndicatorsDaily
- New inquiries contacted
- Follow-up calls completed
- Student conversations managed
- Counseling sessions scheduled

Weekly
- Counseling sessions conducted
- Student and parent meetings completed
- Applications received
- Enrollments completed

Monthly
- Enrollment targets achieved
- Inquiry-to-enrollment conversion rate
- Revenue contribution
- Student satisfaction
- CRM data accuracy

Compensation Fixed Salary: ₹30,000–₹45,000 per month, based on experience and qualifications.

Performance Incentives:

- Incentive for each successful enrollment
- Monthly enrollment achievement bonus
- Quarterly performance bonus

Work Schedule
- Monday through Saturday
- Standard business hours
- Primarily remote work arrangement
- Required visits to the Kochi office for scheduled counseling sessions, orientations, seminars, admissions events, and parent meetings

What Success Looks Like A successful Student Admissions Counselor will:
- Respond promptly to every inquiry.
- Build trust with prospective students and parents.
- Maintain consistent and professional follow-up.
- Achieve established enrollment targets.
- Keep complete and accurate CRM records.
- Represent BFG Tax School professionally.
- Deliver a positive admissions experience from the initial inquiry through enrollment.

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Student Admissions Counselor (Kochi)
🏢 Business Financial Group
📍 Kochi