ob Title: Store Incharge / Store Manager

Department: Store Operations

Industry: Grocery / Retail

Employment Type: Full-Time

Location: [Location]

Experience: 2–5 Years

Salary: ₹13000-15000 per month

Reporting To: Operations Manager

Job Summary

We are looking for a responsible and experienced Store Incharge to manage the day-to-day operations of our grocery store. The Store Incharge will be responsible for inventory management, stock replenishment, staff supervision, customer service, store cleanliness, billing coordination, and ensuring smooth and productive store operations.

Key Responsibilities

1. Store Operations

- Manage the overall day-to-day operations of the grocery store.
- Ensure the store is properly opened and closed as per schedule.
- Maintain proper arrangement and display of products.
- Ensure smooth coordination between store staff, suppliers, and management.
- Maintain cleanliness, hygiene, and discipline within the store.

2. Inventory & Stock Management

- Monitor daily stock levels and ensure timely replenishment.
- Receive, verify, and record incoming goods from suppliers.
- Check quantity, quality, packaging, and expiry dates of products.
- Maintain proper stock records and conduct regular physical stock checks.
- Follow FIFO (First In, First Out) principles for stock rotation.
- Identify slow-moving, damaged, expired, or near-expiry products.
- Minimize stock shortages, wastage, pilferage, and inventory discrepancies.

3. Staff Management

- Supervise and allocate duties to store boys, helpers, and other staff.
- Monitor staff attendance, punctuality, grooming, and performance.




- Train staff on product handling, customer service, and store procedures.
- Ensure staff follow store policies and safety standards.

4. Customer Service

- Ensure customers receive prompt and courteous service.
- Handle customer queries, complaints, and product-related concerns.
- Support staff in maintaining a positive shopping experience.
- Coordinate with the billing counter to ensure smooth customer flow.

5. Purchase & Supplier Coordination

- Coordinate with suppliers and vendors for regular stock requirements.
- Prepare or communicate purchase requirements based on stock levels.
- Verify received items against invoices and purchase orders.
- Report discrepancies, shortages, or damaged goods to management/suppliers.

6. Cash & Billing Coordination

- Coordinate with billing staff and monitor daily billing activities.
- Ensure proper handling and submission of cash as per company procedures.
- Support daily sales reconciliation and reporting.
- Report any billing or cash discrepancies to management immediately.

7. Reporting & Compliance

- Prepare daily/weekly reports related to sales, stock, purchases, and wastage.
- Maintain proper records of stock movement and store activities.




- Ensure compliance with store policies, safety procedures, and applicable regulations.
- Report operational issues and important requirements to management.

Required Qualifications
- Minimum 12th Pass; Graduate preferred.
- 2–5 years of experience in grocery, supermarket, retail, or store operations.
- Experience in handling inventory and supervising store staff will be preferred.
- Basic knowledge of billing systems, POS, MS Excel, or inventory software is an advantage.

Key Skills
- Inventory Management
- Store Operations
- Staff Supervision
- Stock Reconciliation
- Vendor Coordination
- Customer Service
- Billing & Cash Coordination
- Product Display & Merchandising
- FIFO & Expiry Management
- Basic Computer/POS Knowledge
- Communication & Leadership Skills
- Problem-Solving

Personal Attributes
- Honest and trustworthy
- Responsible and disciplined
- Good leadership and team-management skills
- Customer-focused approach
- Attention to detail
- Ability to work under pressure
- Good organizational and time-management skills

Key Performance Indicators (KPIs)
- Stock accuracy and availability
- Reduction in stock wastage and expiry
- Store sales and operational efficiency
- Customer satisfaction
- Staff productivity and attendance
- Timely stock replenishment
- Reduction in inventory discrepancies
- Store cleanliness and compliance

Reporting To: Owner / Operations Manager Pls share your cv to [email protected]

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Store In-charge (Lucknow)
🏢 Intecco Technical Services
📍 Lucknow