Job Summary To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers.

Job Details

- Location: Jaipur, Rajasthan
- Working Schedule: Full-Time

- Work Arrangement: Hybrid Title & Reports

Insurance Associate(Specialist)

Position Title: Sr Associate

Reports to (Responsibility Level): Assistant Manager

Location: Jaipur

Global Grade: GG 8

Job Responsibilities

- Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on quick-track claims.
- Ensure that work is completed to required quality standards within agreed timelines.
- Ensure that claims not meeting fast track criteria are identified and triaged appropriately.
- This role requires the ability to make claim liability decisions within the agreed controls.



The role holder is expected to demonstrate the ability to review information, analyze and be decisive.
- Other Claims assessment: Ensure that work is completed to required quality standards within agreed timelines.
- Med Fee Authorization: Responsible for checking med fee payments raised by the Claims Administrators, to ensure timely and accurate payment of all med fees.

Education

Bachelor's degree (Any Stream) or diploma education.

Experience

- (In Years) Candidates should have a strong background in Claims management and/or administration with 2-3 years experiences
- Demonstrate a strong customer focus, with passion for ensuring the customer receives the right support and solutions

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr. Insurance Associate (Jaipur)
🏢 MetLife
📍 Jaipur