social media technical support (Bengaluru)

social media technical support (Bengaluru)

19 Sep
|
Joulestowatts
|
Bengaluru

19 Sep

Joulestowatts

Bengaluru

Roles and Responsibilities :

- Provide technical support to customers through phone, email, or chat channels.

- Troubleshoot and resolve customer issues related to software products in a timely manner.

- Collaborate with internal teams to identify and implement solutions for complex problems.

- Maintain accurate records of customer interactions using CRM software.

Job Requirements :

- 1-3 years of experience in an International Technical Support role.

- Robust communication skills with excellent verbal and written English proficiency.

- Ability to work on rotational shifts including evenings (US shift) from Monday to Friday.

📌 social media technical support (Bengaluru)
🏢 Joulestowatts
📍 Bengaluru

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