Relationship Manager - Retail Job Code: EQU/RM-R/1860590

Company: Equitas Small Finance Bank

Location: Alwar, Jaipur, Rajasthan

Posted On: 15 Sep 2026

End Date: 20 Sep 2026

Required Experience: 1 - 3 years

Basic Information

- No. of Openings: 1
- External Title: Relationship Manager - Retail
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 20 Sep 2026

Organisational Information

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Business
- Generic Role: Relationship Manager
- External Title (Job Role): Relationship Manager - Retail
- Division: Inclusive Banking - SBL
- Zone: North
- State: Rajasthan
- Region: Rajasthan
- Area: Jaipur
- Cluster: Jaipur
- PT Location: Rajasthan
- Branch Code: 16036
- Branch Name: Alwar

Skills

- Skill: Customer Focus, Strategic Business Orientation
- Highest Education: Bachelor of Arts
- Working Language: Hindi, English

Key Result Areas Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|----------------|-----------|--------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4)



| | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexures Annexure - 1: Performance Rating for Repayment %

- 5 (Excellent): 100% repayment achieved by end of every month during the review period
- 4 (Very Good): (99.81-100)% repayment achieved by end of every month during the review period
- 3 (Good): (99.51-99.80)% repayment achieved by end of every month during the review period
- 2 (Adequate): (99.31-99.50)% repayment achieved by end of every month during the review period
- 1 (Far below expectation): < 99.3 % repayment achieved by end of every month during the review period

Annexure - 2: Scoring Method for AOC Target

- 5 (Outstanding): >120% of AOC Target
- 4 (Excellent): (111 - 120)% of AOC Target
- 3 (Very Good): (100% - 110%) of AOC Target
- 2 (Good): (90 - 99)% of AOC Target
- 1 (Adequate): <90% of AOC Target

Annexure - 3: Scoring Method for Cross Sell Target

- 5 (Outstanding): >120% of Cross Sell Target
- 4 (Excellent): (111 - 120)% of Cross Sell Target
- 3 (Very Good): (100% - 110%) of Cross Sell Target
- 2 (Good): (90 - 99)% of Cross Sell Target
- 1 (Adequate): <90% of Cross Sell Target

Annexure - 4: Scoring Method for Member Retention

- 5 (Outstanding): >120%
- 4 (Excellent): (111 - 120)%
- 3 (Very Good): (100% - 110%)
- 2 (Good): (90 - 99)%
- 1 (Adequate): <90%

Annexure - 5: Average Mandays of Training per Team Member

- 5 (Outstanding): >=3
- 4 (Excellent): 2.5 - 2.99
- 3 (Very Good): 2 - 2.49
- 2 (Valuable): 1 - 1.99
- 1 (Adequate): <1

Annexure - 6: Audit Score

- 5 (Outstanding): >95%
- 4 (Excellent): 91 - 95%
- 3 (Very Good): 81 - 90%
- 2 (Good): 71 - 80%
- 1 (Adequate): <71

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🏢 Equitas Micro Finance India
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