19 Sep
|
Golden Opportunities
|
Chennai
19 Sep
Golden Opportunities
Chennai
– Service Manager
- Job Details
Job Title: Service Manager Job Location: Virugambakkam, Chennai
Work Model: Mandatory Work from Office
Experience: 8–12 Years
Salary: As per Industry Standards
Industry: Automobile / Two-Wheeler
- Candidate Expectations
Total Experience: 8–12 Years Relevant Experience: Automobile / Two-Wheeler Service & Workshop Management
Candidate Location: Chennai
Skills – Mandatory: Service Management, Two-Wheeler Service
Candidate Industry: Automobile / Two-Wheeler
Diversity: Not Specified
- Education and Certification
Qualification: Graduate / Diploma – Preferred Specific Remarks: Robust experience in automobile/two-wheeler service operations and team management preferred.
Certification: Not Specified
- Detailed
- Manage day-to-day service and workshop operations.
- Lead, motivate and monitor Service Advisors, Technicians and workshop staff.
- Ensure timely and quality completion of vehicle servicing and repairs.
- Monitor workshop productivity, service targets and customer satisfaction.
- Handle customer complaints and ensure timely resolution.
- Ensure proper vehicle diagnosis and repair as per company standards.
- Monitor service bookings,
job cards, billing and vehicle deliveries.
- Coordinate with the spare parts team for smooth service operations.
- Ensure workshop cleanliness, safety and process compliance.
- Track service revenue, productivity and overall operational performance.
- Prepare service performance reports and provide regular updates to management.
- Key Skills
KEY SKILLS: Service Management | Automobile Service | Two-Wheeler Service | Workshop Management | Service Operations | Team Management | Service Advisor Management | Technician Management | Vehicle Diagnosis & Repair | Customer Relationship Management | Customer Complaint Handling | Service Target Achievement | Workshop Productivity | Service Revenue | Job Card Management | Billing & Vehicle Delivery | Spare Parts Coordination | Quality Control | Safety & Process Compliance | Service Reporting
- Other Specific Remarks
Additional Requirements: Strong hands-on experience in two-wheeler service operations, workshop management, team handling, customer complaint resolution and service target achievement.
📌 Service Manager (Showroom) - Virugambakkam, Chennai - GO/JC/4613/2026
🏢 Golden Opportunities
📍 Chennai