nAbout the Company
nPidge is a leading technology-driven logistics platform helping businesses deliver with reliability, transparency, and scalability. We empower enterprises to streamline operations, delight customers, and drive sustainable growth.
nAbout the Role
nWe are looking for a Service Account Manager (SAM) to strengthen client relationships, ensure high customer satisfaction, and drive retention and expansion across assigned accounts.
nResponsibilitie
n
n
- Own and manage a portfolio of accounts, ensuring long-term partnerships
n
- Develop account strategies to meet customer goals and business objectives
n
- Build trust-based relationships with client stakeholders
n
- Identify upselling and cross-selling opportunities for growth
n
- Partner with Sales, Product,
and Support teams for seamless service delivery
n
- Track account performance, identify risks, and implement solutions
n
- Share insights, reports, and recommendations with leadership
n
nQualifications
n
n
- 5–8 years’ experience in Account Management, Customer Success, or B2B Sales
n
nRequired Skills
n
n
- Excellent communication, relationship management, and problem-solving skills
n
- Ability to understand customer objectives and design tailored solutions
n
- Strategic and analytical thinker who thrives in agile environments
n
📌 Service Account Manager (Haryana)
🏢 Pidge
📍 Haryana