Company Description EvenFlow Experiences is a Bangalore-based event management company founded in 2008 by Vipul Ganatra, who brought extensive industry expertise to create a distinct corporate events brand. The team is known for being passionate, energetic, and highly creative, designing experiences that are both professional and memorable.

EvenFlow partners with leading organizations such as Accenture, SAP, Wipro, and GE to deliver events of any scale, theme, or audience. The company focuses on innovative, distinctive, and value-creating experiences that help build happy brands internally and externally, consistently staying “on cue” for clients’ event needs.

Role Description The Senior Executive Client Servicing role is a full-time, on-site position based in Bangalore Urban. This role involves managing end-to-end client relationships, from understanding event requirements and objectives to ensuring flawless execution and post-event follow-ups.

The Senior

Executive will coordinate with internal teams and external vendors, prepare proposals and budgets, oversee timelines, and maintain high standards of service quality and professionalism. Day-to-day responsibilities include handling client communication, addressing queries, tracking project progress, monitoring costs, and proactively identifying opportunities to enhance client satisfaction and long-term partnerships.

Qualifications





- Candidates should possess strong Client Services and Customer Service skills to manage relationships and deliver high-quality event experiences.
- Understand Client requirements, project brief & event objectives
- Work on briefs from the clients, Identify Clients Business need and business challenges
- Make proposal presentations according to the brief and present the same to the clients.
- Negotiating with clients & closing the deal
- Act as a liaison between the Client and the Operations & Creative teams
- Getting involved in event planning, meeting deadlines, coordinating with the operations team and creative team to execute as per client’s expectation.
- Ensure prompt and systematic servicing of all business enquiries and Ensuring smooth execution of the event with thorough supervision and coordination.
- Understand customer requirements and provide timely solutions accordingly
- Build creative strategies to retain key clients
- Map key accounts periodically to ensure sustained focus on key account retention.
- Handle escalations and delivery turnaround time appropriately
- Ensuring 100% Client satisfaction in every project execution
- Leverage on client feedback and ensure continuous reinvention and Post event formalities like sending reports, feedback and testimonials from clients, closing the event.

Skills
- Fair knowledge of Microsoft Office, esp. PowerPoint
- Confident enough to take meetings and briefs
- Should be cordial in their approach
- Should be a team player
- Should have an eye for detail

📌 Senior Executive Client Servicing (Bangalore Urban)
🏢 Evenflow Experiences
📍 Bangalore Urban