19 Sep
|
upGrad- Study Abroad
|
Gurugram
19 Sep
upGrad- Study Abroad
Gurugram
About the Role
nWe are looking for a Team Lead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance.
nKey Responsibilities
nTeam & Target Management
n
n
- Lead, mentor, and manage a team of Counsellors; assign daily/weekly lead distribution and targets.
n
- Track individual and team performance against enrolment and revenue targets; conduct daily reviews and
n
npipeline audits.
n● Train counsellors on program updates, objection-handling, and destination-specific selling points
n(Albania/Korea/Malta job market, salary structures, visa timelines).
n● Conduct regular call audits, CRM audits, and coach the team on conversion improvement.
nIndividual Sales Contribution (Hands-on)
n
n
- Personally, counsel and close premium/escalated leads, walk-ins, and corporate/institutional tie-ups.
n
- Own a personal enrolment/revenue target in addition to team targets.
n
- Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct
n
nbusiness.
n● Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents)
for lead generation.
nOperations & Reporting
n● Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post-
nenrolment.
n● Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team
nproductivity to management.
n● Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors;
nrecommend counterstrategies.
n● Handle escalations and ensure high candidate satisfaction and referral generation.
nRequired Skills & Qualifications
n
n
- 4–7 years of overall experience with at least 1–2 years in a team-leading + individual sales capacity.
n
- Proven experience in overseas education, immigration/visa consultancy, international recruitment, or job
n
nplacement sales — Nursing/Hospitality/ Germany, Japan, Korea , Albania, Malta exposure strongly
npreferred.
n
n
- Demonstrated track record of meeting/exceeding personal and team sales targets.
n
- Solid leadership, coaching, and people-management skills combined with an aggressive individual sales
n
norientation.
n
n
- Excellent communication, presentation, and negotiation skills.
n
- Working knowledge of CRM, MIS/Excel reporting.
n
- Graduate/Postgraduate in any discipline.
n
📌 Senior Admissions Counsellor (TL Experience) (Gurugram)
🏢 upGrad- Study Abroad
📍 Gurugram