Experience: 1+ year in counselling, inside sales, telecalling, or EdTech sales
Job Summary
We are looking for a motivated and target-oriented Academic Counsellor to guide prospective students in choosing suitable courses and converting enquiries into admissions. The candidate should have strong communication skills, a passion for education, and the ability to achieve sales and admission targets.
Key Responsibilities
- Contact and follow up with students through calls, WhatsApp, and other communication channels.
- Understand students’ educational and career requirements.
- Explain courses, programs, fees, benefits, and career opportunities clearly.
- Counsel students and parents and recommend suitable programs.
- Convert leads into admissions and achieve monthly targets.
- Maintain regular follow-ups with prospective students.
- Update lead and counselling details in the CRM.
- Handle objections and resolve student queries professionally.
- Coordinate with the academic and operations teams for admission completion.
- Maintain accurate records of enquiries, follow-ups, and conversions.
- Participate in promotional activities, webinars, and counselling sessions when required.
- Achieve individual and team sales/admission targets.
Required Skills
- Excellent verbal and written communication skills.
- Strong counselling and convincing skills.
- Positive interpersonal and relationship-building skills.
- Target-oriented and self-motivated.
- Basic knowledge of MS Office and CRM tools.
- Ability to handle multiple leads and follow-ups.
- Good negotiation and objection-handling skills.