We are looking for an experienced SAP IS-U CRM Functional Consultant to drive utility front-office transformations and backend integration across our enterprise projects.

Quick Snapshot

Role: SAP IS-U CRM Functional Consultant

Engagement: Contract / Contingent (45 hrs/week)

Experience: 6 to 10 Years

Location: Pan-India Metro Cities (Hybrid / Adaptable)

Notice Period: Immediate to 15 Days max (Strict)

Key Responsibilities

Solution Delivery: Design, configure, and maintain SAP CRM for Utilities integrated with SAP S/4HANA & ECC IS-U backends.

Core Workflows: Configure end-to-end utility lifecycle processes, including Move-In/Move-Out, Disconnection/Reconnection, Switch processes, and Contract Management.

User Interface: Lead CRM Interaction Center (CIC / WebClient UI) enhancements, business roles, component workbench customization, and account identification profiles.

Data & Middleware: Manage replication models, BDoc monitoring,



and master/transaction data synchronization (Business Partners, Contract Accounts, PoD, Service Orders).

Lifecycle Support: Lead client workshops, draft Functional Specifications (FS), manage FIT/GAP assessments, and support SIT, UAT, cutover, and post-go-live hypercare.

Candidate Profile

Core Expertise: 6–10 years of functional experience in SAP IS-U with a dedicated focus on CRM for Utilities.

Technical Depth: Hands-on mastery of WebClient UI configuration, navigation bar profiles, and CRM Middleware troubleshooting.

Cross-Module Integration: Solid understanding of touchpoints across IS-U Device Management, Billing, Invoicing, and FI-CA.

Consulting Polish: Demonstrated ability to lead business workshops, translate complex client requirements into scalable functional designs, and resolve high-priority defects quickly.

📌 SAP IS-U CRM Functional Consultant (6–10 Years) (Kolkata)
🏢 Grue u0026 Bleen Technologies Private
📍 Kolkata