Key Responsibilities

- Should have hands on experience on ANFD, Crystallizer, solvent recovery system, disc centrifugation system, TFF/Ultrafiltration and preparative HPLC system.
- Should have experience in peptide synthesis, oligonucleotides and probiotic manufacturing process equipment's.
- Experience of synthetic API manufacturing
- Provide technical support to the Sales and Business Development teams during customer discussions.
- Understand customer process requirements and recommend suitable API equipment and solutions.
- Review customer URS, specifications, process requirements, and technical documents.
- Prepare technical proposals, equipment specifications, technical comparisons, and presentations.
- Participate in customer meetings, technical discussions, presentations, and site visits.
- Coordinate with Engineering, Application, Design, Project, and Service teams for technical clarifications.
- Support preparation and review of technical offers and quotations.
- Assist the sales team in responding to customer technical queries and deviations.
- Analyze competitor products and provide technical inputs for improving sales proposals.




- Support pre-sales activities including concept development, equipment selection, sizing, and technical discussions.
- Provide technical inputs during tendering and project negotiations.
- Maintain records of customer requirements, technical discussions, and project specifications.
- Support sales managers in converting technical opportunities into commercial orders.
- Travel to customer sites as required for technical meetings and assessments.

Required Skills:
- Strong technical knowledge of API manufacturing processes and related pharmaceutical equipment.
- Ability to understand PFDs, P&IDs;, URS, equipment specifications, and technical documentation.
- Good knowledge of pharmaceutical/API industry requirements and GMP practices.
- Robust analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work closely with sales, engineering, application, and project teams.
- Customer-oriented approach with good technical-commercial understanding.

📌 Sales Technical Support Specialist – API Division (Hyderabad)
🏢 Tofflon India
📍 Hyderabad