Job Title Sales Operations Associate

Job Category Business Support Services

Key Responsibilities

- Process and manage customer orders, amendments, and documentation.
- Perform order quality checks and maintain accurate records in business systems.
- Generate specifications, build sheets, order acknowledgments, and invoice documentation.
- Coordinate with dealers, OEM suppliers, and internal teams to meet customer requirements.
- Monitor orders through delivery and invoicing to ensure on-time execution.
- Support assigned key accounts by providing timely communication and issue resolution.
- Identify and implement process improvements to enhance operational efficiency.
- Participate in cross-functional training and provide department support as needed.

Qualifications Education

- Bachelor's Degree in Business, Management, Supply Chain, Marketing, or related field, or equivalent work experience.

Experience

- 0-1 years of experience in Sales Operations,



Customer Service, Order Management, or related field.

Required Skills

- Strong business acumen, critical thinking, and organizational skills.
- Excellent verbal and written communication skills.
- Customer-focused with solid relationship-building abilities.
- Knowledge of CRM, order management, quoting, or business systems preferred.
- Proficient in Microsoft Office Suite, especially Excel.
- Self-motivated, resourceful, and detail-oriented.
- Ability to collaborate effectively across multiple departments.

Job Type Permanent

Time Type Full time

Work Hours 42.5

Travel Required No

Location HY India Pune

Address 2nd Floor, 45 Icon, Building A, Baner Road, Baner

Post Code 411045

Field-Based No

Relocation Assistance Available No

📌 Sales Operations Associate (Pune)
🏢 Hyster-Yale Materials Handling
📍 Pune