Company Description MindFlix Holidays is a registered travel and tourism company based in Mumbai, specializing in thoughtfully curated itineraries across India and international destinations. The brand focuses on luxury, unique experiences, and lesser-known locations, creating memorable journeys for bachelors, college students, families, couples, and educational or industrial groups.

Its in-house team of travel vendors, affiliates, promoters, and tour guides brings strong expertise to deliver engaging, safe, and enriching trips. Led by CEO Jay Vora, MindFlix Holidays emphasizes high standards of customer service, detailed trip planning, and consistently elevating travel experiences.

Role Description The Sales & Operation Executive role is a full-time, on-site position based in Mumbai. The role involves managing end-to-end trip operations, including itinerary coordination, vendor and partner communication, booking management, and ensuring smooth execution of tours.

The Sales & Operation Executive will handle customer inquiries, provide pre- and post-sales support, prepare proposals and quotations, and follow up with leads to convert them into bookings. Day-to-day responsibilities include maintaining accurate records in CRM or relevant systems, coordinating with internal teams and tour guides,



monitoring service delivery, and addressing any operational issues during trips. The role also includes contributing to sales targets, identifying upselling or cross-selling opportunities, and supporting promotional activities and customer feedback collection.

Qualifications

- Candidates should possess strong Sales and Sales Operations skills to manage leads, close bookings, and support revenue growth.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively with travelers, vendors, and internal teams.
- Candidates should possess solid Analytical Skills to interpret data, optimize itineraries, and improve operational efficiency.
- Prior experience in travel, tourism, hospitality, or related customer-facing roles is highly beneficial.
- Ability to work in office in Mumbai, manage multiple tasks, and maintain accuracy under time constraints.
- Proficiency with MS Office and basic CRM or booking tools; familiarity with social media or digital platforms is an advantage.
- Relevant diploma or degree in Business, Tourism, Hospitality, or a related field is preferred, though equivalent experience will be considered.

📌 Sales & Operation Executive (Mumbai)
🏢 Mindflix Holidays
📍 Mumbai