– Sales Manager
Company: FPL Automobiles Private Limited
Department: Sales
Position: Sales Manager
Location: Dealership / Assigned Branch
Reporting To: General Manager / VP
Job Purpose To lead the sales team, achieve vehicle sales targets, improve customer satisfaction, and drive dealership profitability through effective sales planning, team management, and customer relationship management.
Key Responsibilities
- Achieve monthly, quarterly, and annual vehicle sales targets.
- Plan and monitor individual sales executives' targets and performance.
- Generate and convert leads through walk-ins, digital leads, referrals, corporate sales, and field activities.
- Monitor the complete sales funnel from enquiry to booking, invoicing, and delivery.
- Ensure proper test-drive management, follow-up, and lead conversion.
- Conduct daily sales meetings and review team performance.
- Coach, motivate, and develop Sales Executives to improve productivity.
- Ensure accurate and timely CRM/DMS updates and follow-up activities.
- Maintain strong customer relationships and ensure high customer satisfaction.
- Coordinate with Finance, Insurance, Accessories, Service, and Administration teams for smooth deliveries.
- Monitor competitor activities, market trends, and local business opportunities.
- Plan and execute retail campaigns, exchange activities,
road shows, and customer events.
- Monitor sales KPIs including enquiry conversion, booking ratio, retail, cancellations, finance penetration, insurance, and accessories.
- Ensure compliance with OEM/dealership processes, policies, and audit requirements.
- Control sales expenses and contribute to overall dealership profitability.
Key Performance Indicators (KPIs)
- Monthly vehicle retail target achievement
- Enquiry-to-booking conversion
- Booking-to-retail conversion
- Test-drive conversion
- Finance & insurance penetration
- Accessories penetration
- Customer satisfaction / CSI
- Lead follow-up and CRM compliance
- Sales Executive productivity
Candidate Profile
- Qualification: Graduate / MBA - Sales & Marketing preferred.
- Experience: 10–15 years in automobile dealership sales; supervisory/managerial experience preferred.
- Strong knowledge of automobile New Car sales and dealership processes.
- Valuable leadership, communication, negotiation, and customer-handling skills.
- Target-oriented with strong analytical and team-management abilities.
- Proficiency in MS Office and CRM/DMS systems.
To Reach HR:- +91 99400-25642
[email protected]
Pay: Up to ₹45,000.00 per month
Work Location: In person
📌 Sales Manager in FPL Automobiles Private Limited (Chennai)
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