Key Responsibilities

1. Sales & Lead Conversion

- Handle incoming leads and enquiries from customers.

- Understand customer requirements, preferences, budget, and travel plans.

- Recommend suitable travel packages, itineraries, and services based on customer requirements.

- Prepare and share quotations with customers.

- Follow up with leads through cold calls, WhatsApp, email, and other communication channels.

- Convert qualified leads into confirmed bookings.

- Maintain regular follow-ups with prospective and existing customers.

1. Customer Relationship Management

- Build and maintain strong relationships with customers.

- Understand customer expectations and provide suitable travel solutions.

- Respond to customer queries promptly and professionally.

- Coordinate with customers throughout the booking process.

- Ensure a smooth customer experience from enquiry to confirmation.

1. Target Achievement

- Achieve monthly and quarterly sales targets assigned by the management.

- Track personal sales performance and maintain regular updates.

- Work towards improving lead conversion and revenue generation.

- Follow up on pending quotations and opportunities to maximize conversions.

1.



Coordination with Internal Teams

- Coordinate with the Operations/Product team for quotations, itineraries, availability, and booking confirmations.

- Ensure accurate communication of customer requirements to the concerned teams.

- Coordinate with relevant departments to ensure bookings are processed smoothly.

- Follow up internally on pending customer requirements and bookings.

1. Sales Reporting & CRM

- Maintain accurate records of leads, follow-ups, quota ons, and conversions.

- Update CRM and other sales trackers regularly.

- Provide daily/weekly sales updates as required.

- Maintain records of lost leads and reasons for non-conversion.

- Ensure all customer interactions and follow-ups are properly recorded.

Requirements

- Bachelor's degree in Travel & Tourism, Business Administration, Sales, Marketing, or a related field preferred.

- 1–3 years of experience in travel sales, tourism, hospitality, or a similar sales role preferred.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages

- Flexible schedule

Work Location: In person

📌 Sales Executive (Mumbai)
🏢 With A Will Hr Consultancy Services
📍 Mumbai