Studio Client & Sales Executive

Luxury Couture Fashion House

Location: Punjabi Bagh, New Delhi

Employment Type: Full-Time | Work from Studio

Experience: 0–2 Years

Reporting To: Founder & Creative Director

About The Role

We are looking for a Studio Client & Sales Executive to manage client enquiries, studio appointments, sales follow-ups and day-to-day coordination at a luxury couture fashion house.

The ideal candidate should be confident, articulate, well-presented and comfortable interacting with clients. This role involves working closely with the Founder and providing a warm, professional and personalised client experience.

Key Responsibilities

Client & Sales

- Handle client enquiries through WhatsApp, Instagram, calls and other channels.
- Respond to clients promptly and professionally.
- Understand collections, fabrics, silhouettes, customisation options, pricing and timelines.
- Convert enquiries into studio appointments and sales.
- Follow up with prospective, existing and repeat clients.
- Maintain client records including preferences, measurements, orders and purchase history.
- Build and maintain relationships with repeat and VIP clients.

Studio Appointments

- Manage and maintain the studio appointment calendar.
- Confirm, reschedule and coordinate appointments.
- Welcome clients and assist during studio appointments.
- Coordinate trials, fittings, alterations and other client requirements.
- Assist the Founder during private client appointments and presentations.

Inventory & Merchandising

- Maintain records of finished inventory, samples,



fabrics and accessories.
- Track movement of products and samples in and out of the studio.
- Keep inventory records updated.
- Coordinate with tailoring, embroidery and production teams regarding orders.
- Track alterations, pending orders, deliveries and dispatches.
- Ensure the studio remains organised and aligned with the brand's luxury aesthetic.

Reporting & Coordination

- Maintain daily and weekly records of enquiries, appointments, sales and follow-ups.
- Coordinate with production, marketing, logistics and external vendors when required.
- Ensure all client enquiries and follow-ups are tracked and closed on time.

Who We're Looking For

- 0–2 years of experience in fashion, luxury retail, hospitality, premium beauty, boutique retail or a similar client-facing role.
- Fresh graduates with strong communication and interpersonal skills are welcome.
- Confident and comfortable interacting with high-value/luxury clients.
- Strong organisational and follow-up skills.
- Comfortable using WhatsApp, Instagram, Google Sheets, MS Excel and basic digital tools.
- Proactive and willing to take ownership of responsibilities.
- Comfortable working closely with a Founder/Designer.
- Ability to multitask in a fast-paced workplace.
- Candidates based in Delhi/NCR, preferably within a reasonable commuting distance of Punjabi Bagh.

How to Apply

Interested candidates can share their resume at [email protected], along with their current location in Delhi/NCR and a brief introduction about themselves.

📌 Sales Executive (New Delhi)
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