- Sales Coordinator

Order Management:

- Coordinate with the Senior MD’s and MD’s to Process Customer Orders accurately and on time.
- Ensure accurate and timely input of order details into the system.
- Maintain sales records, customer data, price lists and product catalogues.
- Prepare all necessary documents (Order Confirmation, PO’s, PI’s, Invoices, GR)
- Prepare daily, weekly and monthly sales product wise reports.
- Track order status and ensure timely delivery.

Customer & Broker Communication:

- Serve as the primary contact between the sales team and customers, addressing inquiries regarding orders, pricing, availability and delivery schedules.
- Provide updates on order status and delivery schedules.
- Coordinate with all internal departments to resolve customer complaints and ensure timely closure.
- Collect Customer feedback on services and products.
- Record, track and analyze the customer complaints for corrective and preventive action.
- Share product videos, new arrivals, offers updates on whatsapp, email or other digital platforms.
- Maintain a daily log of product videos shared and customer responses.

Sales Support:

- Assist the sales team preparing sales quotations and reports.
- Maintain customer records and sales data in the system.
- Support the sales teams during exhibitions, trade fairs and market visits.
- Support sales promotions and seasonal offers ( During festival time).

Logistics Coordination:

- Coordinate with the logistics and transport teams to ensure timely deliveries of goods.




- Ensure all necessary documentation is in order.
- Ensure Compliance with food standard, packaging and labeling requirements.

Inventory Management:

- Coordinate with the warehouse and inventory team to ensure product availability across locations and entities.
- Monitor inventory levels and inform the sales team of shortages.

Reporting and Analysis:

- Prepare and maintain sales reports, customer rating reports in Google Suite.

Coordination with all Internal Teams:

- Import Team
- Sales Team
- Billing and Accounting Team
- Finance Team for Accounts Receivable

Qualifications and Skills:

- Bachelor's degree in sales, marketing, or a related field.
- Proven experience as a sales coordinator or role supporting sales operations.
- Average communication.
- Proficiency in Google Suite and MS Office.
- Strong organisational skills with attention to detail.
- Ability to multitask and prioritize tasks in a quick-paced environment.

Experience:

- Minimum 5 years of experience in sales coordination or a related role.

Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Leave encashment
- Paid sick time
- Paid time off

Ability to commute/relocate:
- Chandni Chowk, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
- How many years of Sales Logistic Coordinator experience do you have?
- Notice Period?
- Current Salary Per Month?

Education:
- Bachelor's (Required)

Language:
- English (Required)

Work Location: In person

📌 Sales Executive (Chandni Chowk)
🏢 First Momentum
📍 Chandni Chowk