Role : Release Manager

Location: Chennai

Experience: 6 - 10 years

What awaits you/ Job Profile

- Ensure smooth day-to-day operations and stability of business-critical applications.
- Act as the primary support contact for incidents, performance, and availability.
- Monitor systems, logs, and application health to detect and resolve issues early.
- Handle incident, problem, and change management including complex tickets.
- Collaborate with cross-functional teams for quick resolutions.
- Perform post-release validations and ensure system stability.
- Support data validation, environment readiness, and access management.
- Track KPIs and recurring issues to improve reliability.
- Contribute to continuous improvement and process optimization.
- Ensure business continuity during critical periods.

What should you bring along

- Experience in application support for critical systems.
- Strong understanding of ITIL processes (incident, problem, change).
- Ability to troubleshoot functional and technical issues.
- Basic knowledge of cloud, monitoring, and logging tools.
- Experience with deployments and configuration changes.




- Understanding of user roles and access management.
- Familiarity with APIs and data flows (XML/JSON).
- Experience with ticketing tools and SLA environments.
- Solid analytical and problem-solving skills.
- Good communication and documentation skills.

Must have technical skill

- Own end-to-end operational stability, availability, and performance of business-critical applications across production and non-production environments.
- Java/J2EE,Quarkus Frameworks, Microservices, Angular , PostgreSQL.
- L2/L3 Application Support & Incident Management expertise.
- Monitoring tools experience (AWS CloudWatch, Dynatrace, Splunk, kibana, Shell Scripting).
- Strong log analysis and root cause identification skills.
- Experience in deployments, integrations, and environments.
- SQL, cloud basics, and SLA/SLO understanding.

Good to have technical skills

- Certifications (ITIL Foundation, ServiceNow).
- CI/CD and DevOps tools (Git).
- Automation/scripting (Python, Shell).
- Monitoring tools (Grafana, ELK stack).
- Experience in regulated environments.

📌 Release Manager (Chennai)
🏢 BMW TechWorks India
📍 Chennai