Relationship Manager

Company: Konstruct and Live

Job Location: Noida, Uttar Pradesh

Employment Type: Full-Time

Work Mode: In office

Department: Client Relations / Business Development

Experience: 2–5 years preferred in relationship management, client servicing, sales, business development, or a similar client-facing role

Gender: Applications are welcome from all genders

About the Role

Konstruct and Live is looking for a professional, confident, disciplined, and highly responsible Relationship Manager to join our team in Noida.

The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their requirements, coordinating with internal teams, ensuring timely communication, and creating a positive client experience throughout the business relationship.

We are looking for someone who does more than simply complete assigned tasks. The ideal candidate should have the zeal to work, willingness to take ownership, ability to accept responsibility, and accountability for results.

Excellent communication skills are essential for this position. The candidate should be comfortable communicating professionally with clients through calls, meetings, emails, WhatsApp, presentations, and other business communication channels.

Key ResponsibilitiesClient Relationship Management

- Build and maintain strong, professional, and long-term relationships with existing and prospective clients.
- Act as a key point of contact between clients and the company.
- Understand client requirements, expectations, concerns, and business priorities.
- Maintain regular communication with clients and ensure they receive timely updates.
- Develop client confidence through professional communication, responsiveness, transparency, and dependable follow-through.
- Build relationships that encourage repeat business, referrals, and long-term association with Construct and Live.
- Handle client queries and concerns professionally and coordinate internally for appropriate resolution.
- Ensure commitments made to clients are properly documented, communicated, and followed through.

Client Communication & Coordination
- Communicate clearly and professionally with clients over phone calls, emails, meetings, presentations, messages, and other communication channels.
- Schedule and participate in client meetings, discussions, presentations, and follow-ups.
- Prepare meeting notes and ensure agreed action points are communicated to the concerned teams.
- Coordinate between clients and internal departments to ensure smooth execution of requirements.
- Keep clients informed regarding important developments, timelines, requirements, and next steps.
- Follow up proactively instead of waiting for clients or management to repeatedly ask for updates.

Business Development & Relationship Growth
- Identify opportunities to strengthen existing client relationships.
- Understand potential additional requirements from clients and communicate relevant opportunities to the management or business development team.
- Follow up with prospective clients and leads when assigned.
- Maintain professional relationships with potential clients and business contacts.
- Support the company in generating repeat business and referrals through strong relationship management.
- Maintain appropriate records of client conversations, follow-ups, opportunities, and next actions.

Ownership & Accountability

We are particularly looking for someone who demonstrates a strong sense of ownership.

The candidate will be expected to:

- Take responsibility for assigned clients, tasks, commitments, and follow-ups.




- Complete work within agreed timelines without requiring continuous reminders.
- Follow an issue through to closure rather than simply forwarding it to another team.
- Take accountability for the quality and accuracy of their work.
- Escalate delays, risks, or client concerns to management at the appropriate time.
- Maintain proper records of commitments and ensure nothing important is missed.
- Be solution-oriented when challenges arise.
- Accept feedback professionally and continuously work toward improvement.
- Maintain consistency and reliability even during busy periods.

Required Skills & CompetenciesExcellent Communication Skills — Mandatory The candidate must possess strong verbal and written communication skills.

We are looking for someone who can:

- Speak confidently and professionally with clients.
- Listen carefully and understand client requirements.
- Communicate ideas clearly and logically.
- Write professional emails and business messages.
- Conduct client meetings and conversations confidently.
- Communicate respectfully with clients, senior management, colleagues, and external partners.
- Adapt their communication style depending on the client and situation.
- Handle difficult conversations calmly and professionally.

Good communication skills are a non-negotiable requirement for this role.

Professionalism The candidate should

- Maintain professional behaviour and business etiquette.
- Present themselves appropriately during client interactions and meetings.
- Be respectful, dependable, and courteous.
- Understand the importance of confidentiality and discretion when handling company and client information.
- Represent Construct and Live professionally in every client interaction.

Discipline & Time Management The candidate should demonstrate:
- Punctuality and regularity.
- Solid time-management abilities.
- Proper planning and prioritisation of responsibilities.
- Consistent follow-up on pending activities.
- Ability to manage multiple clients and responsibilities simultaneously.
- Attention to timelines and commitments.

Initiative & Zeal to Work

We are looking for an individual who:

- Has genuine enthusiasm and energy toward their work.
- Is willing to take initiative instead of waiting for instructions for every small task.
- Is eager to learn and improve.
- Takes an active interest in solving problems.
- Is willing to accept additional responsibility as the role grows.
- Looks for ways to improve client experience and internal coordination.
- Maintains a positive and solution-oriented approach to work.

Relationship-Building Skills The successful candidate should be able to:
- Build trust with different types of clients and stakeholders.
- Develop long-term professional relationships.
- Understand client expectations and manage them appropriately.
- Remain composed in challenging situations.
- Handle objections and disagreements professionally.
- Balance client requirements with the company's processes and business priorities.

Educational Qualification
- Graduate degree in Business Administration, Marketing, Communications, Management, Commerce, or a related discipline is preferred.
- Candidates from other educational backgrounds may also be considered if they demonstrate strong communication skills, professionalism,



relevant experience, and the right attitude toward responsibility and client management.

Preferred Experience

Candidates with 2–5 years of experience in any of the following areas will be preferred:

- Relationship Management
- Client Servicing
- Key Account Management
- Customer Relationship Management
- Business Development
- Corporate Sales
- Client Coordination
- Account Management
- Other relevant client-facing roles

Exceptional candidates with less experience but excellent communication skills, maturity, professionalism, and a strong willingness to learn may also be considered.

What We Value Most

At Construct and Live, we are looking for someone who demonstrates:

Communication: Ability to communicate confidently, clearly, and professionally.

Ownership: Willingness to take complete responsibility for assigned work.

Accountability: Ability to stand behind commitments and results.

Discipline: Consistency, punctuality, organisation, and respect for timelines.

Professionalism: Mature and appropriate behaviour with clients and colleagues.

Initiative: Willingness to act proactively rather than waiting to be instructed at every stage.

Client Orientation: Genuine interest in understanding clients and maintaining strong relationships.

Reliability: Ability to follow through consistently on commitments.

Learning Attitude: Willingness to learn, accept feedback, and continuously improve.

Teamwork: Ability to collaborate effectively with different departments and stakeholders.

Ideal Candidate Profile

You may be a robust fit for this position if you are someone who:

- Enjoys interacting and building relationships with people.
- Communicates confidently in professional environments.
- Takes your responsibilities seriously.
- Does not need repeated reminders to complete assigned work.
- Understands the importance of following up.
- Takes ownership when a client or task has been assigned to you.
- Can remain professional and composed under pressure.
- Is organised and disciplined.
- Is proactive and willing to take initiative.
- Wants to grow with the organisation rather than simply perform a routine job.
- Values accountability and believes in delivering on commitments.

Performance Expectations

Success in this role will be evaluated based on areas such as:

- Quality and professionalism of client communication.
- Client satisfaction and relationship quality.
- Timeliness and consistency of follow-ups.
- Accuracy of client information and internal coordination.
- Ability to manage client concerns effectively.
- Ownership of assigned accounts and responsibilities.
- Adherence to commitments and deadlines.
- Contribution toward client retention, repeat business, and relationship growth.
- Discipline, punctuality, reliability, and overall professional conduct.
- Ability to work collaboratively with internal teams.

Equal Chance

Construct and Live welcomes applications from both women and men and candidates of all genders. Selection will be based on job-related factors such as communication skills, relevant experience, professionalism, discipline, attitude, capability, and ability to perform the responsibilities of the role.

How to Apply

Interested candidates may share their updated CV/resume along with the following details:

- Current location
- Total work experience
- Relevant relationship management/client-facing experience
- Current compensation
- Expected compensation
- Notice period / earliest joining date

Job Location: Noida, Uttar Pradesh

Pay: ₹15,000.00 - ₹55,000.00 per month

Benefits

- Health insurance

Work Location: In person

📌 Relationship Executive (Noida)
🏢 KONSTRUCT AND LIVE TECHNOLOGIES
📍 Noida