Patient Experience Executive – Front Office receptionist

Praanaa Pain Management Centere | Whitefield, Bengaluru

Praanaa Pain Clinic is looking for a skilled and responsible Patient Experience Executive to manage the front desk and support patients throughout their clinic visit.

Key responsibilities

- Welcome patients and guide them through the clinic process.
- Manage appointments, registrations and patient records.
- Answer incoming calls and provide basic clinic information.
- Coordinate between patients, doctors and the clinical team.
- Collect reports and ensure they reach the concerned doctor.
- Manage billing, payment entries and receipts accurately.
- Update patient information and appointments in the clinic software.
- Monitor waiting times and keep patients informed.
- Maintain a clean, organised and professional reception area.
- Handle patient information with complete confidentiality.
- Follow up on appointments and assigned tasks when required.

Candidate requirements




- Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Good communication skills in Kannada and English.
- Basic computer knowledge and ability to learn clinic software.
- Presentable, polite and confident while interacting with patients.
- Able to remain calm and helpful in a busy clinic environment.

Non-negotiable qualities
- Coachable and willing to learn.
- Hardworking and disciplined.
- Accountable for assigned responsibilities.
- Self-manageable and able to complete tasks without repeated reminders.
- Punctual, dependable and committed to patient experience.

Work location: Praanaa Pain Clinic, Whitefield, Bengaluru Role type: Full-time, on-site

Pay: ₹20,000.00 per month

Language

- Kannada Fluently (Required)

Work Location: In person

📌 Receptionist - Whitefield | Freshers & immediate Joiners Only
🏢 Crunches India
📍 Whitefield