- Greet patients, visitors, and attendants in a polite and professional manner.

- Handle patient registrations, OPD appointments, rescheduling, and front-desk coordination.

- Create and register new patients/clients in the Hospital Management System accurately.

- Conduct patient follow-up calls/messages for appointments, treatment continuity, reports, and feedback as per doctor or management instructions.

- Maintain accurate patient records, follow-up logs, and current client databases.

- Answer phone calls, manage inquiries, and guide patients appropriately.

- Coordinate with doctors, nurses, and internal departments for smooth patient flow and follow-up.

- Support billing desk activities, cash receipts, and basic insurance/TPA coordination if required.

- Ensure patient data confidentiality and strictly follow hospital policies and SOPs.





- Maintain a clean, organized, and presentable reception area.

- Minimum 6 months to 1 year experience as a Receptionist in a hospital or healthcare setup.

- Hands-on experience in patient follow-up and new client/patient registration.

- Good communication skills in English and local language(s).

- Basic computer skills (MS Office; Hospital Management Software preferred).

- Patient-centric attitude and strong interpersonal skills.

- Ability to multitask and work under pressure.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits

- Food provided

- Paid time off

Work Location: In person

📌 Receptionist (Kannur)
🏢 Imtibish Healthcare
📍 Kannur