- Job Responsibilities:Key Responsibilities for QA executive - Factory role to manage the QA activities with the QA team.
- Implement, monitor, and improve FSMS, SOPs, SSOPs, Quality Control Plans, HACCP Plan In-line QA documents and related documentation.
- Conduct process evaluations, internal audits, and testing to meet food safety and legal requirements.
- Review and maintain documents for RM, PM, FG specifications, GMP, COA, and audit reports.
- Identify non-conformities, ensure timely corrective and preventive actions (CAPA).
- Develop recent and improved quality procedures and ensure adherence on the shop floor.

6.

Monitor

External microbiology lab testing, sampling, and reporting as per internal procedures.
- Oversee calibration of measuring and testing instruments.

Vendor & Supplier Quality

- Evaluate and audit suppliers/vendors to ensure raw material compliance as per the regulatory requirements.
- Collaborate with the procurement team for vendor improvement

Training & Development

- Conduct FSMS and quality training for factory team, delivery team, retail team and QA staff.
- Prepare training materials, conduct evaluations, and maintain records.

Customer Complaints & RCA





- Support customer service in handling and analyzing customer complaints.
- Conduct root cause analysis (RCA), implement corrective actions, and prepare review reports.
- Review complaint trends and prepare weekly/monthly QA dashboards.

Reporting & KPI Monitoring

- Track and report quality KPIs and food safety performance to top management.
- Prepare data analysis and reports on product quality and system performance.

Hub & Retail Outlet Visits for Audit

- Travel occasionally for supplier audits, internal Hub/Retail audits, QA implementation, and training across locations.

Travel: Some travel will be required within the region and nationally as per requirement.

IT Skills : Basic computer skill of MS office is a must

Language: Regional/ English and Hindi proficiency is required.

- Educational Requirement: B.SC in Food TechnologyB.Tech/B.E in Food TechnologyB.SC in Life Science, Microbiology, FisheriesPG and MSC in Food TechnologyM.Tech in Food TechnologyAny PGRole & responsibilities

Preferred candidate profile

📌 Qa Executive (Mumbai)
🏢 Freshtohome
📍 Mumbai