Salary Range: upto 45k (in-hand)
Roles and Responsibilities
- Prepare Training Module to conduct the training, Such as Product & Process Training, Soft Skills
- Training, Communication Skills Training, Sales Training, SOP Training and Induction & Etc.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Support floor training initiatives, intermittently assist in design and development of training material.
- Provide feedback and input for training content enhancement and development.
- Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
- Coach advisors on improvement in products & processes,
Create learning solutions and customize training delivery.
- Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
- Conduct Session on Compliance & Customer Satisfaction.
- You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its right to change these at its discretion.
Desired Candidate Profile
- Minimum Graduate or Post Graduate.
- Talkative, Enthusiastic, and Cutting-edge.
- Knowledge of the global market. (Forex & Comex)
- Fluent English communication; sales & marketing skills required
Interested candidates can share their updated resumes at
[email protected] or (phone hidden)
📌 Product & Process Trainer (Indore)
🏢 Signal Expert Global FZE
📍 Indore