About the Role

Policybazaar is looking for an experienced Process Trainer Sales to conduct training programs, improve sales process knowledge, and enhance employee performance. The ideal candidate should have hands-on experience in sales training and B2C/voice processes.

Key Responsibilities

- Conduct process, product, and sales training for current and existing employees.
- Deliver induction, refresher, and upskilling training programs.
- Conduct PKT, MKT, role plays, assessments, and knowledge checks.
- Identify training gaps through performance and quality reports.
- Develop training content, presentations, and training modules.
- Provide regular coaching and feedback to employees.
- Track training effectiveness and maintain training MIS.
- Work closely with Operations and Quality teams to improve sales performance.




- Ensure employees follow defined process and compliance guidelines.

Mandatory Requirements
- Minimum 1+ year of experience as a Process Trainer / Sales Trainer.
- Strong experience in Sales Training.
- Experience in B2C Sales / Voice Process is preferred.
- Hands-on experience in PKT and MKT.
- Solid communication and presentation skills.
- Ability to conduct classroom and floor training.
- Robust facilitation and stakeholder-management skills.
- Marathi language proficiency is mandatory.
- Immediate Joiners / Candidates with up to 15 days' notice period preferred.

How to Apply Share CV: [email protected]

Contact: Raksha Shukla (phone hidden)

📌 Process Trainer (Mumbai)
🏢 PolicyBazaar
📍 Mumbai