Role & responsibilities

Job Summary

We are seeking a dynamic and customer-focused Presales Executive to manage lead generation, prospect engagement, and initial customer interactions for our real estate projects. The ideal candidate will be responsible for qualifying leads, understanding customer requirements, scheduling site visits, and supporting the sales team in achieving conversion targets.

Key Responsibilities

Lead Management

- Handle inbound and outbound calls to prospective customers.
- Generate and qualify leads through various marketing channels.
- Maintain and update lead records in CRM systems.
- Follow up regularly with prospects to nurture interest.

Customer Engagement
- Understand customer requirements and recommend suitable properties.
- Explain project features, pricing, payment plans, and offers.
- Address customer queries professionally and promptly.
- Build and maintain strong customer relationships.

Site Visit Coordination
- Schedule and coordinate project site visits.
- Conduct project briefings and presentations.
- Ensure smooth customer experience during site visits.

Sales Support
- Work closely with the sales team for lead conversion.
- Share qualified leads and customer feedback.
- Assist in preparing sales reports and MIS.

Market Intelligence




- Track competitor projects, pricing, and market trends.
- Share market insights with management.
- Support marketing campaigns and promotional activities.

Required Qualifications

- Bachelor's degree in Business Administration, Marketing, Real Estate, or related field.
- 1+ years of experience in real estate presales, telesales, or customer relationship management.

Required Skills

- Excellent verbal and written communication skills.
- Strong interpersonal and negotiation abilities.
- Customer-centric approach.
- CRM knowledge (Salesforce, Zoho CRM, HubSpot, etc.).
- Proficiency in MS Office (Excel, PowerPoint, Word).
- Ability to handle multiple leads and follow-ups effectively.
- Robust presentation and persuasion skills.

Key Performance Indicators (KPIs)

- Number of leads contacted.
- Lead qualification ratio.
- Site visits scheduled and completed.
- Conversion rate from lead to booking.
- Customer satisfaction scores.
- Follow-up turnaround time.

Preferred Attributes
- Experience in residential and commercial real estate projects.
- Knowledge of local property market trends.
- Ability to work under sales targets and deadlines.
- Fluency in English and regional language(s).

📌 Presales Executive (Bengaluru)
🏢 Sppl Property Management
📍 Bengaluru