Position - Payment Collection Executive

Location - Bahadrabad, Haridwar (Corporate Office)

Exp. - 2 yrs. to 4 yrs.

Qualification - B.com/MBA or any other related to finance field

Key Responsibilities:

1. Contact customers: Reach out to customers via phone, email, or mail to confirm payment details, payment due dates, and payment amounts.

2. Follow up on overdue payments: Contact customers with overdue payments to resolve payment issues, negotiate payment plans, and update payment information.

3. Resolve payment-related issues: Investigate and resolve payment-related disputes, discrepancies, and errors.

4. Update customer information: Update customer contact information, payment details, and account status in the company's database.

5.



Meet productivity and quality targets: Achieve daily productivity and quality targets, including call volumes, payment collection rates, and customer satisfaction scores.

6. Collaborate with internal teams: Work closely with sales, accounting, and customer service teams to resolve payment-related issues and improve customer satisfaction.

7. Maintain accurate records: Keep accurate and up-to-date records of customer interactions, payment follow-ups, and payment-related issues

Pay: ₹18,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Payment Collection Executive (Haridwar)
🏢 Forace Speciality Chem
📍 Haridwar