Role & responsibilities

1. TPA & Insurance Empanelment

- Lead negotiations and relationship management with TPAs and insurance companies.
- Manage recent empanelment as well as renewals of existing insurance/TPA relationships.
- Negotiate commercially viable packages, tariffs, discounts, rates and service agreements.
- Work closely with the insurance/TPA panel team to ensure smooth empanelment and operational implementation.
- Understand and manage documentation, agreements, rate contracts and compliance requirements related to empanelment.
- Ensure timely submission and completion of all required documentation.
- Monitor commercial terms and ensure that empanelment remain financially viable for the Centre.

2. Corporate & Government Empanelment

- Develop and manage relationships with corporate organizations, PSUs, government departments and other institutional clients.
- Lead corporate empanelment initiatives and negotiate mutually beneficial commercial arrangements.
- Manage government panel/empanelment processes, including documentation and compliance.
- Coordinate with internal teams to ensure seamless implementation of corporate and government contracts.
- Develop corporate healthcare packages and customized offerings based on client requirements.

3. Package Development & Commercial Strategy





- Design healthcare packages for corporate, insurance and TPA partners.
- Analyze market pricing, competitor offerings and patient requirements while developing packages.
- Ensure packages are commercially sustainable and aligned with the Centre's P&L; objectives.
- Periodically review tariffs, package performance, margins and utilization.

4.Internal Coordination

- Work closely with the Panel/Empanelment Team, Insurance & TPA Team, Operations, Finance, Clinical Teams and Senior Management.
- Ensure effective coordination between business development and service delivery teams.
- Facilitate timely resolution of commercial and operational issues affecting corporate/TPA/insurance relationships.
- Ensure that commitments made to external partners are effectively implemented internally.

5. Market Intelligence

- Track healthcare market trends, competitor activities, pricing and promotional strategies.
- Identify emerging opportunities in insurance, corporate healthcare, government schemes and institutional business.
- Provide regular market intelligence and business development reports to senior management.
- Profitability of centre and surgical package

📌 Manager Business Development , Institutional Relations & Empanelment (New Delhi)
🏢 Shroff Eye Center
📍 New Delhi