Mega Walk-In Drive TCS Pune is Hiring for Lead - Employee Benefits

Job Title: Lead - Employee Advantages

Date: September 20th, 2026 (Sunday)

Timings: 10:00 AM 12:30 PM

Venue: Tata Consultancy Services Ltd, Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Hinjewadi-Maan, Pune.

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Experience Required: 5-8 years

Employment Type: Full-Time

JD : Kindly refer to the end of the post

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

- Step 1: Visit https://ibegin.tcs.com/iBegin/
- Step 2: Click to login
- Step 3: Click New user (Register with us)
- Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
- Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX.
- Step 6: You will receive the EP number on your personal e-mail ID.

Mandatory Documents to carry:
- TCS Online Application Form
- Hard Copy of Resume
- 2 Copy Recent Passport Size Photographs
- Original and photocopy of Govt. ID proof (Aadhaar Card or PAN Card)

Eligibility:
- Minimum 15 years of regular,



full-time education (10 + 2 + 3)
- Should be flexible with night shifts & rotation shifts

Key Responsibilities:
- Review claims processed by the team for correctness and completeness.
- Serve as SPOC for stakeholders addressing inquiries and providing updates.
- Guide the team of processors and oversee their performance.
- Analyze claims to identify trends, detect potential frauds and areas of

Improvements.
- Diligently attend to escalation
- Publishing reports to leadership on performance metrices
- Maintain Proper documentation of processes and cross skilling of resources
- Ensure SLA’s & KPI’s are consistently met.

Work Experience

~ 5 to 8 years of experience managing claim reimbursements, especially travel claims.

Skills and Qualification

- Commerce Graduate.
- Strong Communication skills.
- Analytical and Problem solving bent of mind.
- Able to work under pressure to meet timelines.
- Able to effectively collaborate.
- Customer Centric behavior.

Technical Experience

- Experience in MS Outlook, MS Excel, SAP

📌 Lead - Employee Benefits (Pune)
🏢 Tata Consultancy Services
📍 Pune