Knowledge Management Specialist

nRole Overview

nThis role is critical to the success of Mastek HUB, Mastek's enterprise knowledge platform. The individual will help transform HUB into a trusted, AI-enabled knowledge ecosystem by ensuring business-critical content is curated, discoverable, and readily accessible. The role directly contributes to improving organizational productivity, accelerating sales enablement, and strengthening Mastek's AI-driven knowledge initiatives.

nKey Responsibilities

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- Manage end-to-end content lifecycle on HUB, including uploads, updates, governance, and quality control.
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- Maintain and enhance strategic assets such as case studies, win stories, testimonials, solution offerings, and industry collateral.
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- Perform tagging, metadata management, and content structuring to improve searchability and AI-driven recommendations.
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- Collaborate with Service Line Leaders and business stakeholders to ensure content relevance and accuracy.
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- Support HUB adoption initiatives by ensuring users have access to trusted and actionable knowledge.
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- Contribute to AI enablement efforts by preparing and organizing content for intelligent search and automation use cases.
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nCandidate Profile

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- 2–4 years of experience in content management, knowledge management, business operations, or related functions.
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- Robust proficiency in MS Office and familiarity with SharePoint, CMS, or knowledge repositories.
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- Excellent communication and stakeholder management skills.
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- Detail-oriented with an analytical mindset and strong content governance capabilities.
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nBusiness Impact

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- Strengthen HUB as the single source of truth across Mastek.
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- Improve productivity through better knowledge accessibility and reuse.
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- Support AI-driven initiatives by creating structured and discoverable enterprise knowledge assets.
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- Enable faster sales, presales, and delivery outcomes through effective knowledge management.
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📌 Knowledge Management Specialist (India)
🏢 Mastek
📍 India