Role Overview

We are looking for a skilled and dependable IT Administrator to manage the organization's IT infrastructure, systems, devices, and day-to-day technical support. The role will be responsible for ensuring smooth IT operations, maintaining system security, supporting employees, and managing IT assets and infrastructure.

Key Responsibilities

- Manage and maintain desktops, laptops, printers, network devices, and other IT equipment.

- Provide day-to-day technical support to employees for hardware, software, network, and system-related issues.

- Set up and configure laptops, desktops, user accounts, applications, and other IT equipment for new employees.

- Manage user access, permissions, email accounts, and system credentials.

- Monitor and maintain office network, Wi-Fi, internet connectivity, VPN, and related infrastructure.

- Manage and troubleshoot Windows operating systems and commonly used business applications.

- Maintain IT asset inventory, allocation records, and lifecycle management.

- Install, configure, update, and maintain software and security patches.

- Monitor system health, network performance, and IT infrastructure availability.

- Implement and maintain IT security measures, including access controls, endpoint protection, and antivirus solutions.

- Coordinate with internet, hardware, software, and other IT service providers when required.

- Maintain regular backups and support data recovery and business continuity requirements.

- Maintain IT documentation, configurations, user access records, and troubleshooting procedures.

- Ensure IT policies, security standards, and operational procedures are followed.

- Support audits, compliance requirements, and information security initiatives.





- Identify recurring IT issues and recommend improvements to enhance reliability and efficiency.

Required Skills &

- Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 2–4 years of experience in IT Administration, System Administration, or a similar role.

- Strong knowledge of Windows operating systems, hardware, networking, and troubleshooting.

- Positive understanding of LAN, WAN, Wi-Fi, TCP/IP, DNS, DHCP, VPN, and basic network security.

- Experience with Microsoft 365 administration, user accounts, email, and access management.

- Experience in IT asset and inventory management.

- Knowledge of antivirus, endpoint security, backup, and system monitoring solutions.

- Strong troubleshooting and problem-solving skills.

- Good communication and interpersonal skills.

- Ability to manage multiple IT requests and prioritize issues effectively.

Preferred Skills

- Experience with Microsoft Entra ID / Azure AD and Microsoft Intune.

- Knowledge of Active Directory and Group Policy.

- Familiarity with cloud platforms and SaaS applications.

- Experience with IT ticketing/helpdesk systems.

- Knowledge of cybersecurity best practices and endpoint management.

- Familiarity with CCTV, access control, UPS, and other office IT infrastructure would be an advantage.

- Relevant certifications such as CompTIA A+, Network+, Microsoft, or other IT certifications would be an advantage.

Key Competencies

- IT Infrastructure Management

- Technical Troubleshooting

- Network Administration

- System Administration

- IT Asset Management

- User &
- Access Management

- Information Security

- Problem Solving

- Vendor Coordination

- Documentation &

- Compliance

- Communication &

- Support

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 IT Admin (Bengaluru)
🏢 Skysecure Technologies Private
📍 Bengaluru