Product line: Ophthalmic consumable devices

Purpose of the Role:

- Prepare the shipment documents
- Offer excellent customer service throughout the sales cycle

Responsibilities:

- Conduct market research to identify selling possibilities and evaluate customer needs.
- Maintain relationships with clients by providing solution to their queries, giving them correct information, recommending profit improvements.
- Handle receipt, review and on time dispatch of orders to customers
- Coordination with dealers to motivate them to increase their sales & understand their problems.
- Maintain quality service by establishing and enforcing organization standards.
- Prepare and deliver appropriate presentations on products to the clients.
- Participate on behalf of the company in exhibitions and conferences.
- Prepares reports by collecting, analyzing, and summarizing information.
- Handling CRM.
- Maintaining records of sales and customers.
- To ensure proper control of logistics costs, inventory costs and freight costs as per budget.
- Negotiate/close deals with clients.
- Collaborate with other department teams to achieve individual and organizational goals.

Requirements:





- Vast experience of handling international customers
- Knowledge of required export shipment documents
- Hands on experience on advanced Excel
- Knowledge of export sales Cycle and its basic requirements
- Knowledge of CRM systems usage
- Ability to build relationships with key stakeholders.
- Self-motivated and a proactive attitude
- Excellent communication skills, cross functional experience and strong interpersonal skills
- Team Player with positive attitude ready to work in a quick-paced environment
- Proficient in English language-speaking, writing & reading

Qualification

Graduate/Post Graduate (Preferably with a management degree)

Key Capabilities and Competencies:

- Positive attitude
- Goal focused
- Effective leadership and team management skills
- Proficient in MS office with excellent Excel and Ppt skills
- Adaptive to technology updates, using CRMs, etc
- Excellent communication skills

Job Types: Full-time, Permanent

Pay: ₹55,000.00 - ₹65,000.00 per month

Work Location: In person

📌 International Sales Executive (Delhi)
🏢 Madhu Instruments
📍 Delhi