Job Title Customer Support Executive – US Healthcare (Inbound Voice) - Location Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service) Shift & Schedule - Night Shift aligned with U.S. time zones - Days Off: Fixed weekends – Saturday & Sunday - Rotation: Monday to Friday workweek About the Role As a part of our US healthcare support team, you will:

- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

- Resolve queries professionally and accurately, ensuring timely issue resolution.

- Listen actively, empathize, and provide clear, personalized support.

Requirements - Strong communication skills in English (verbal & written), preferably US accent-neutral.

- Minimum 12th pass; graduation or diploma is a plus.





- Comfortable working night shifts in U.S. time zones.

- Preferred: Fresher/Prior experienced, All are welcome.

Compensation &

Benefits - In-hand Salary: ₹15,000–₹19,000 per month - Travel Allowance Subsidized Meals - Free Cab Drop after night shift - Attendance Bonus: ₹1,000 per month - Annual Performance Bonus: Up to ₹15,000 - PF & ESI coverage How to Apply Interested candidates are encouraged to apply immediately: Call or WhatsApp: HR Email:

Pay: ₹15,000.00 - ₹19,000.00 per month

Advantages

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

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